Residential Services Leader – Autism Care & Compliance

MCMA; Clonmel; On-site; EUR 58,000 - 70,000; Full time

Job summary

MCMA is seeking an experienced Person in Charge to lead residential disability services in Tipperary. The role focuses on safe, person-centred care, regulatory compliance, and staff development to achieve positive outcomes for service users and families.

You will drive service development, governance, and quality assurance, working with management to ensure alignment with HIQA standards and organisational policies. A driving licence and regional travel are required.

Qualifications

• Relevant qualification in Health or Social Care Management/Leadership or willingness to undertake further training.
• Minimum Level 7 qualification in Humanities, Healthcare, Social Care or equivalent (e.g., Disability Studies, Psychology, Counselling Psychotherapy, Nursing).
• At least 3 years of management or supervisory experience within healthcare or social care services.
• Strong knowledge of HIQA regulations, safeguarding, and person-centred practice.
• Full driving licence and flexibility to travel across the designated region.

Responsibilities

• Provide strategic and operational leadership across designated residential centres.
• Fulfil the statutory responsibilities of the Person in Charge in compliance with the Health Act 2007.
• Lead and support Centre Management teams to deliver safe, effective, and person-centred services.
• Work collaboratively with senior management to plan, develop, and continuously improve services.
• Ensure services operate in accordance with their Statement of Purpose and organisational standards.
• Ensure compliance with HIQA regulations, National Standards, organisational policies, and all relevant legislation.
• Monitor service quality and implement continuous improvement initiatives.
• Oversee regulatory reporting requirements, including Significant Event Notifications and notifiable incidents.
• Conduct regular audits and ensure corrective action plans are implemented and reviewed.
• Champion person-centred practices and ensure individual needs, goals, and aspirations are reflected in service delivery.
• Oversee the development, implementation, and evaluation of Person-Centred Plans.
• Support teams in managing complex behaviours through Positive Behaviour Support and Low Arousal approaches.
• Ensure effective safeguarding measures are in place to promote the wellbeing and rights of service users.
• Provide supervision, mentoring, and professional support to management teams and staff.
• Promote a culture of accountability, learning, equality, diversity, and inclusion.
• Lead employee relations processes, including performance management, grievance, and disciplinary procedures.
• Ensure effective induction, training, and professional development opportunities for all employees.
• Facilitate critical incident debriefing and reflective practice sessions.
• Ensure compliance with all Health and Safety legislation and organisational requirements.
• Oversee risk management processes, including the identification, assessment, mitigation, and escalation of risks.
• Monitor and respond appropriately to accidents, incidents, complaints, and safeguarding concerns.
• Ensure all hazards are effectively managed, documented, and reviewed.
• Build and maintain positive relationships with service users, families, advocates, and key stakeholders.
• Act as a point of contact for families and respond professionally to concerns and enquiries.
• Develop strong partnerships with external agencies, community services, healthcare professionals, schools, and regulatory bodies.
• Maintain high standards of governance, administration, and record keeping.
• Review and oversee centre documentation, reports, registers, and operational records.
• Prepare reports and service evaluations as required.
• Manage and monitor centre budgets and financial resources effectively.

Skills

Leadership

Management experience

Regulatory knowledge

Stakeholder engagement

Driving licence

Education

Level 7 qualification in Humanities/Healthcare/Social Care

Job description

MCMA is seeking an experienced Person in Charge to lead residential disability services in Tipperary. The role focuses on safe, person-centred care, regulatory compliance, and staff development to achieve positive outcomes for service users and families.

You will drive service development, governance, and quality assurance, working with management to ensure alignment with HIQA standards and organisational policies. A driving licence and regional travel are required.