Remote Travel Concierge - Flexible Hours

Getaway Travel Agency; Cork; Remote; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Flexible working hours

Travel perks and insider discounts

Continuous training and team support

Job summary

A renowned travel agency is seeking a Remote Travel Services Coordinator to provide exceptional support to clients throughout their travel journeys. This role involves engaging with clients via various communication channels, assisting with bookings and travel arrangements, and ensuring complete satisfaction through personalized service. Ideal candidates should have strong communication skills and a passion for travel, allowing them to help clients design unforgettable experiences. Enjoy flexible working hours and various travel perks.

Qualifications

• Demonstrated ability to communicate effectively with clients through various channels.
• A minimum of 2 years of experience in customer service roles preferred.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Engage with clients across email, phone, and messaging.
• Assist with booking updates, cancellations, and special requests.
• Provide accurate information about travel requirements.
• Confirm travel plans and collect feedback post-trip.
• Address client concerns empathetically and efficiently.
• Work flexibly from anywhere, enjoying travel perks.

Skills

Strong written and verbal communication skills

High attention to detail

Excellent organizational skills

Proactive attitude

Comfortable with technology

Quick learner for booking tools and systems

Passion for travel

Job description

A renowned travel agency is seeking a Remote Travel Services Coordinator to provide exceptional support to clients throughout their travel journeys. This role involves engaging with clients via various communication channels, assisting with bookings and travel arrangements, and ensuring complete satisfaction through personalized service. Ideal candidates should have strong communication skills and a passion for travel, allowing them to help clients design unforgettable experiences. Enjoy flexible working hours and various travel perks.