Remote Travel Customer Concierge - Flexible Hours

Kim Luxe Travel; Dublin; Remote; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Access to travel benefits

Exclusive industry discounts

Collaborative team culture

Job summary

Kim Luxe Travel is seeking a skilled Travel Customer Service professional to support clients throughout their journey. Responsibilities include communicating with clients, managing booking updates, and resolving issues to ensure a flawless travel experience.

The ideal candidate should have a passion for travel, strong communication skills, and experience in customer service. This fully remote role offers flexible hours, training support, and career growth opportunities.

Qualifications

• Excellent communicator with a customer-first approach.
• Experience in customer service, especially in travel or hospitality.
• Organized and able to handle multiple tasks efficiently.
• Quick to adapt to new technologies and tools.
• Enthusiastic about travel and improving client experiences.

Responsibilities

• Communicate with clients via email, phone, and messaging.
• Manage bookings, itinerary changes, and special requests.
• Provide accurate information on travel and agency procedures.
• Check in proactively with clients to confirm details.
• Resolve client issues while keeping a positive attitude.

Skills

Strong communication skills

Customer service experience

Organizational skills

Tech-savviness

Passion for travel

Job description

Kim Luxe Travel is seeking a skilled Travel Customer Service professional to support clients throughout their journey. Responsibilities include communicating with clients, managing booking updates, and resolving issues to ensure a flawless travel experience.

The ideal candidate should have a passion for travel, strong communication skills, and experience in customer service. This fully remote role offers flexible hours, training support, and career growth opportunities.