Remote Travel Concierge — Client Journeys & Support

Getaway Travel Agency; Dublin; Remote; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Job summary

A leading travel agency is seeking a Remote Travel Support Representative. In this role, you'll guide clients through their travel journey, from initial planning to post-trip feedback. Responsibilities include responding to inquiries, assisting with bookings, and providing travel information. The ideal candidate has excellent communication skills, customer service experience, and a passion for travel. This position offers flexibility to work remotely and exclusive travel perks.

Qualifications

• Strong written and verbal communication skills are essential.
• Background in customer service is preferred, especially in travel or hospitality.
• Proven organizational skills with high attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist clients with booking modifications and cancellations.
• Provide information on destinations and travel documentation.
• Follow up with clients to confirm travel plans.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savviness

Passion for travel

Job description

A leading travel agency is seeking a Remote Travel Support Representative. In this role, you'll guide clients through their travel journey, from initial planning to post-trip feedback. Responsibilities include responding to inquiries, assisting with bookings, and providing travel information. The ideal candidate has excellent communication skills, customer service experience, and a passion for travel. This position offers flexibility to work remotely and exclusive travel perks.