Remote Travel Concierge: Client Support & Planning

Kim Luxe Travel; Waterford; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Training and support

Growth opportunities

Travel perks

Friendly remote team

Job summary

Kim Luxe Travel in Ireland offers a 100% remote Travel Assistance role. You will guide clients through planning and booking, handle requests, and ensure a seamless experience from preparation to post-trip follow-up.

If you have strong communication, a client-service mindset, and enjoy travel, you can thrive in a supportive, fully remote team environment with ongoing training and growth opportunities.

Qualifications

• Experience in travel, hospitality, or support roles preferred.
• Strong written and verbal English communication skills.
• Comfortable working remotely and handling multiple tasks.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide clear guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients when needed.
• Address questions or concerns professionally, ensuring a positive client experience.

Skills

Communication skills

Customer service experience

Excellent organization

Remote work independence

Adaptability

Tools

Booking systems

CRM tools

Digital communication tools

Job description

Kim Luxe Travel in Ireland offers a 100% remote Travel Assistance role. You will guide clients through planning and booking, handle requests, and ensure a seamless experience from preparation to post-trip follow-up.

If you have strong communication, a client-service mindset, and enjoy travel, you can thrive in a supportive, fully remote team environment with ongoing training and growth opportunities.