Remote Travel Concierge

Kim Luxe Travel; Cork; Remote; EUR 36,000 - 52,000; Full time

Benefits offered by this job

Remote work

Travel perks

Industry discounts

Training and support

Growth opportunities

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. This 100% work-from-home role involves guiding travelers, handling requests, and ensuring clients feel supported every step of the way.

You will communicate effectively via email, phone, and messaging platforms, assist with reservations, and provide clear guidance on destinations and requirements. A proactive, customer-focused attitude is essential.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, travel, hospitality, or support roles preferred.
• Strong organization, reliability, and attention to detail.
• Ability to work independently from home.
• Fast learner with aptitude for booking systems and digital tools.
• Passion for travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Skills

Communication skills

Customer service

Organized

Remote work

Adaptability

Passion for travel

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. This 100% work-from-home role involves guiding travelers, handling requests, and ensuring clients feel supported every step of the way.

You will communicate effectively via email, phone, and messaging platforms, assist with reservations, and provide clear guidance on destinations and requirements. A proactive, customer-focused attitude is essential.