Remote Travel Concierge & Booking Support

Kim Luxe Travel

Dublin

Remote

EUR 26,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Remote work

Training support

Travel perks

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, book, and travel. In this 100% work-from-home role, you will handle inquiries via email, phone, and messages, guide destinations, and manage reservations.

You will thrive working independently, stay highly organized, and adapt to booking systems and digital tools while delivering a friendly, confident service that helps travelers feel supported throughout their journeys.

Qualifications

Excellent written and verbal communication skills.
Customer service experience in travel, hospitality, or support roles preferred.
Highly organized, reliable, and detail-oriented.
Able to work independently in a remote environment.
Quick learner with ability to adapt to booking systems and digital tools.
Enthusiastic about travel and helping others travel with confidence.

Responsibilities

Assist clients remotely via email, phone, and messaging platforms.
Support travel reservations, itinerary updates, cancellations, and special requests.
Provide guidance on destinations, travel requirements, and agency processes.
Monitor upcoming trips and proactively reach out to clients as needed.
Address questions or concerns professionally to ensure a positive client experience.