Remote Payments Operations Analyst - Checkout Optimization

Jobgether; Ireland; Remote; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Employee Stock Options

Performance-based bonus

Paid leave

Learning budget

Volunteering opportunities

Flexible remote/work location

International team growth

Structured promotion process

Job summary

Jobgether, on behalf of a partner company, is seeking a Payment Operations Analyst in Ireland to strengthen payment performance across a large-scale international marketplace. You will join a newly established Payment Operations team focused on end-to-end visibility into the checkout and payment funnel, working with 17 PSPs to identify issues and drive improvements.

You will collaborate with Product, Engineering, Data Science, and Fraud teams to turn findings into actionable steps, with a

Qualifications

• Hands-on experience with payment funnels in a multi-provider environment.
• Strong knowledge of payment concepts including interchange, decline codes, FX, tokenization, 3D Secure, and fraud basics.
• Experience performing root-cause analysis of funnel drop-offs and declines, distinguishing technical vs behavioral factors.
• Strong SQL skills to investigate payment data and identify trends.
• Ability to translate complex technical findings and customer insights to non-technical stakeholders.
• Familiarity with self-service BI or dashboarding tools is an advantage.

Responsibilities

• Own checkout funnel health by surfacing defects and developing alerts.
• Lead root-cause investigations into funnel drop-offs and declines.
• Analyze authorization rates, decline codes, and performance across PSPs.
• Investigate payment performance issues across the checkout journey.
• Develop and maintain reporting, dashboards, and alerts on payment funnel performance.
• Support regular reporting to cross-functional teams with clear recommendations.
• Collaborate with Product, Engineering, Data Science, and Fraud teams to drive improvements.
• Communicate findings clearly to stakeholders without specialist payments knowledge.
• Help establish and improve diagnostic processes within the team.

Skills

SQL

Payment funnels

Root-cause analysis

Multi-provider payments

BI dashboards

Stakeholder communication

English fluency

Problem solving

Cross-functional collaboration

Data interpretation

Tools

BI tools

Job description

Jobgether, on behalf of a partner company, is seeking a Payment Operations Analyst in Ireland to strengthen payment performance across a large-scale international marketplace. You will join a newly established Payment Operations team focused on end-to-end visibility into the checkout and payment funnel, working with 17 PSPs to identify issues and drive improvements.

You will collaborate with Product, Engineering, Data Science, and Fraud teams to turn findings into actionable steps, with a