Remote Clinical Services Supervisor

Amwell; Ireland; On-site; EUR 20,000 - 21,000; Part time

Benefits offered by this job

Private Health Care – Irish Life

Pension

Life Insurance

Income Protection

Healthy work-life balance – wellness/6

Employee Share Purchase Plan (ESPP)

Free access to Amwell Telehealth, SILV

Calm App subscription

Tuition Assistance Program

23 days annual leave + 1 birthday day

Job summary

Amwell is seeking a Clinical Supervisor to lead digital mental health initiatives under a 6-month fixed-term contract, with one 8-hour day per week (Tuesdays). You will guide Behavioural Health Coaches and oversee remote care delivery, embedding governance and high clinical standards.

You will collaborate with clinical operations and customer success to address barriers to adoption and ensure compliant, effective care using the SilverCloud solutions.

Qualifications

• As a Clinical Supervisor, you have a Professional Qualification and/or Master’s/Doctorate in Clinical or Counselling Psychology or a related Mental Health field.
• CORU/HCPC Registered or equivalent professional registration.
• A minimum of 3-5 years of clinical and/or clinical service experience.
• A high level of knowledge of risk management and its application in clinical domains.
• Ability to communicate effectively and work with teams in a matrix environment.
• Experience in the delivery of remote/virtual care and ‘supporter’ coaching.

Responsibilities

• Follow and maintain clear clinical governance procedures for services including all necessary legal, compliance, insurance, certification, and regulatory needs.
• Work closely with the clinical operations team to maintain high operating standards.
• Ensure clinical risk management processes are clearly defined and followed.
• Establish clear supervision processes for Behavioural Health Coaches and their workloads.
• Support day-to-day clinical operations.
• Follow and report risk management and adverse events.
• Ongoing collaboration with customer success to ensure best practices and service levels.

Job description

Amwell is seeking a Clinical Supervisor to lead digital mental health initiatives under a 6-month fixed-term contract, with one 8-hour day per week (Tuesdays). You will guide Behavioural Health Coaches and oversee remote care delivery, embedding governance and high clinical standards.

You will collaborate with clinical operations and customer success to address barriers to adoption and ensure compliant, effective care using the SilverCloud solutions.