Remote Booking & Client Experience Coordinator

The Hiring Platform; Dublin; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Fully remote environment

Comprehensive onboarding and training

Professional development opportunities

Access to professional tools and resou

Continuing education

Job summary

The Hiring Platform is seeking a Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details. You will gather client needs, research options, coordinate reservations and ensure details are accurate, with clear confirmations and responsive post-reservation support.

This fully remote role offers onboarding, ongoing training, access to professional tools, and opportunities for development within a collaborative team environment.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong organizational skills with attention to detail.
• Customer-focused mindset with service orientation.
• Able to research information online and learn platforms.
• Reliable, professional and able to follow up effectively.

Responsibilities

• Gather client needs and preferences and research options.
• Coordinate booking and reservation requests.
• Review details for accuracy and provide confirmations.
• Assist with changes, special requests and post-reservation support.
• Maintain accurate client and booking records and follow up on outstanding information.
• Communicate with service providers to ensure smooth arrangements.

Skills

Communication skills

Organizational skills

Research online

Customer-focused

Attention to detail

Follow-up skills

Job description

The Hiring Platform is seeking a Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details. You will gather client needs, research options, coordinate reservations and ensure details are accurate, with clear confirmations and responsive post-reservation support.

This fully remote role offers onboarding, ongoing training, access to professional tools, and opportunities for development within a collaborative team environment.