Refrigeration Service Manager

WR HVAC | MEP; Dublin; Presencial; EUR 85 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle

International travel

Career progression

Resumo da oferta

WR HVAC | MEP in Ireland seeks a senior field service leader to drive installations, commissioning, fault diagnosis, and preventative maintenance across commercial refrigeration systems. You will manage service budgets, engineer scheduling, and resource planning for the service team while remaining hands-on in the field.

The role combines technical leadership with strategic and administrative responsibilities across the service function.

Qualificações

• Servicing and troubleshooting commercial/industrial refrigeration systems.
• F‑Gas certification required.
• Experience managing service budgets, schedules, and resources.
• Strong commercial awareness and cost-control ability.
• Excellent organisational and leadership skills.
• Full clean driving licence.
• Willingness to stay hands-on while leading strategic admin tasks.

Responsabilidades

• Lead complex installations, commissioning, fault diagnosis, and preventive maintenance.
• Manage service budgets, resource planning, engineer scheduling, and performance.
• Introduce structured processes, KPIs, and service workflows for efficiency.
• Oversee third‑party service partners and distributors to ensure standards.
• Act as escalation point for customers and internal teams; root‑cause analyses.
• Develop training, manuals, and SOPs; feedback to Engineering and Manufacturing.

Conhecimentos

Field leadership

Budget management

Scheduling

Root cause analysis

F-Gas certification

Descrição da oferta de emprego

A specialist manufacturer and provider of advanced commercial refrigeration solutions, supporting customers across Ireland and international markets. The business designs, supplies, installs, and maintains technically complex refrigeration equipment, with a strong focus on equipment reliability, service quality, and continuous product improvement. This is a senior, hands‑on position combining field engineering leadership with responsibility for developing the structure, planning, and commercial performance of the service function.

Key Responsibilities:

• Lead complex installations, commissioning, fault diagnosis, and preventative maintenance across commercial refrigeration systems
• Manage service budgets, resource planning, engineer scheduling, and operational performance across the service team
• Introduce structured processes, KPIs, and service workflows to improve efficiency and consistency
• Manage third‑party service partners and distributors, ensuring agreed service standards are maintained
• Act as the senior technical escalation point for customers and internal teams, including root‑cause investigations and remote support
• Develop technical training, service manuals, and standard operating procedures while feeding field data back into Engineering and Manufacturing teams

Package:

• Company vehicle
• International travel opportunities
• Career progression opportunities

What You’ll Need:

• Previous experience servicing and troubleshooting commercial or industrial refrigeration systems
• F‑Gas certification
• Experience managing engineering resources, service schedules, budgets, or operational processes
• Strong commercial awareness with the ability to manage service costs and operational budgets
• Excellent organisational, leadership, and problem‑solving skills
• Full clean driving licence
• Willingness to remain hands‑on in the field while also managing the strategic and administrative responsibilities of the service function

Interested in hearing more? Call Peter Caulfield on 023 9285 2310 or Email [e-mail]