Senior Refrigeration Service Manager | Global Travel

WR HVAC | MEP; Dublin; On-site; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

International travel

Career progression

Job summary

WR HVAC | MEP in Ireland seeks a senior field service leader to drive installations, commissioning, fault diagnosis, and preventative maintenance across commercial refrigeration systems. You will manage service budgets, engineer scheduling, and resource planning for the service team while remaining hands-on in the field.

The role combines technical leadership with strategic and administrative responsibilities across the service function.

Qualifications

• Servicing and troubleshooting commercial/industrial refrigeration systems.
• F‑Gas certification required.
• Experience managing service budgets, schedules, and resources.
• Strong commercial awareness and cost-control ability.
• Excellent organisational and leadership skills.
• Full clean driving licence.
• Willingness to stay hands-on while leading strategic admin tasks.

Responsibilities

• Lead complex installations, commissioning, fault diagnosis, and preventive maintenance.
• Manage service budgets, resource planning, engineer scheduling, and performance.
• Introduce structured processes, KPIs, and service workflows for efficiency.
• Oversee third‑party service partners and distributors to ensure standards.
• Act as escalation point for customers and internal teams; root‑cause analyses.
• Develop training, manuals, and SOPs; feedback to Engineering and Manufacturing.

Skills

Field leadership

Budget management

Scheduling

Root cause analysis

F-Gas certification

Job description

WR HVAC | MEP in Ireland seeks a senior field service leader to drive installations, commissioning, fault diagnosis, and preventative maintenance across commercial refrigeration systems. You will manage service budgets, engineer scheduling, and resource planning for the service team while remaining hands-on in the field.

The role combines technical leadership with strategic and administrative responsibilities across the service function.