Receptionist and Client Care Coordinator

Law Society; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

The Law Society in Dublin is seeking an exceptional Receptionist and Client Care Coordinator to join its office. This is a key role within a small, professional team.

As the first point of contact, you will manage reception, new client enquiries and the overall client experience, keeping calm under pressure and maintaining professional boundaries. You will liaise with solicitors, barristers, courts and Garda stations, maintain records in the case management system and support day-to-day office

Qualifications

• Warm, confident, calm under pressure with professionalism.
• Excellent judgment, attention to detail and initiative.

Responsibilities

• Managing calls, new enquiries and client appointments
• Welcoming clients and managing front of house
• Ensuring enquiries are assigned and followed up promptly
• Liaising with solicitors, barristers, courts, Garda stations and other professionals
• Maintaining accurate records on the firm’s case management system
• Supporting the efficient day to day running of the office
• Previous legal experience is welcome but not essential.

Job description

Receptionist and Client Care Coordinator

An established specialist criminal defence law firm is seeking an exceptional Receptionist and Client Care Coordinator to join its Dublin office. This is a key role within a small, professional team.

As the first point of contact for the firm, you will take ownership of reception, new client enquiries and the overall client experience. Criminal defence can be fast paced and demanding and clients may contact the firm in stressful and difficult moments.

The firm is therefore seeking someone who is warm, confident, calm under pressure and capable of maintaining excellent professional boundaries. The ideal candidate will be comfortable communicating with people from every background and handling sensitive or challenging interactions with discretion and professionalism.

The role includes:

• Managing calls, new enquiries and client appointments
• Welcoming clients and managing front of house
• Ensuring enquiries are assigned and followed up promptly
• Liaising with solicitors, barristers, courts, Garda stations and other professionals
• Maintaining accurate records on the firm’s case management system
• Supporting the efficient day to day running of the office
• Previous legal experience is welcome but not essential.

The firms is looking above all for someone exceptionally reliable, organised and personable, with excellent judgement, attention to detail and a strong sense of initiative and ownership.

The firm is investing significantly in new technology, improved systems and comprehensive office refurbishment. You will join a small, high performing team with a modern working environment, competitive remuneration and the opportunity to build a stable long-term career.

This is a full time career role in reception and client care. It is not a trainee position and does not provide a pathway to a solicitor traineeship within the firm.

Closing date for applications is 22 October 2026 at 5pm.