Legal Reception & Client Care Specialist

Law Society; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

The Law Society in Dublin is seeking an exceptional Receptionist and Client Care Coordinator to join its office. This is a key role within a small, professional team.

As the first point of contact, you will manage reception, new client enquiries and the overall client experience, keeping calm under pressure and maintaining professional boundaries. You will liaise with solicitors, barristers, courts and Garda stations, maintain records in the case management system and support day-to-day office

Qualifications

• Warm, confident, calm under pressure with professionalism.
• Excellent judgment, attention to detail and initiative.

Responsibilities

• Managing calls, new enquiries and client appointments
• Welcoming clients and managing front of house
• Ensuring enquiries are assigned and followed up promptly
• Liaising with solicitors, barristers, courts, Garda stations and other professionals
• Maintaining accurate records on the firm’s case management system
• Supporting the efficient day to day running of the office
• Previous legal experience is welcome but not essential.

Job description

The Law Society in Dublin is seeking an exceptional Receptionist and Client Care Coordinator to join its office. This is a key role within a small, professional team.

As the first point of contact, you will manage reception, new client enquiries and the overall client experience, keeping calm under pressure and maintaining professional boundaries. You will liaise with solicitors, barristers, courts and Garda stations, maintain records in the case management system and support day-to-day office