Reception Administrator

Quinlan's Fish Shops & Seafood Bars; Ireland; On-site; EUR 26,000 - 32,000; Part time

Job summary

Quinlan’s Fish Shops & Seafood Bars in Cahersiveen, Co. Kerry, is seeking a reliable Receptionist/Administrative Assistant for a fixed-term maternity leave cover, offering part-time or full-time hours with a minimum three days per week.

You will handle customer inquiries, data entry, and general administration while learning our systems and processes. The role emphasizes excellent communication, accuracy in record keeping, and a team-oriented approach to support a busy fish shop, seafood bar,

Qualifications

• Strong attention to detail and a high level of accuracy when recording information.
• Excellent customer service and communication skills.
• A professional and courteous telephone and email manner.
• Good organisational skills and the ability to prioritise tasks.
• Reliability, punctuality and a responsible approach to work.
• The ability to work independently while also supporting colleagues as part of a team.
• A positive attitude and willingness to learn new systems, processes and skills.

Responsibilities

• Communicate order information and special instructions clearly to factory staff to ensure orders are processed correctly.
• Respond to customer emails and enquiries promptly and professionally, directing queries to the appropriate team member when necessary.
• Maintain accurate and up-to-date customer records, order information and other administrative documentation.
• Assist with general office administration, including filing, data entry, updating records and preparing paperwork as required.
• Provide administrative support to colleagues and assist with day-to-day office tasks as needed.
• Flexitime

Skills

Customer service

Attention to detail

Communication

Organisation

Reliability

Teamwork

Willingness to learn

Tools

Microsoft Office

Job description

BASED IN CAHERSIVEEN COUNTY KERRY - please do not apply if you are not in the area or willing to travel.

Company Description: Quinlan’s Fish is a family-owned Irish seafood business based in Caherciveen, Co. Kerry, on Ireland’s Wild Atlantic Way, with roots dating back to 1963. The company operates fish shops, seafood bars, restaurants and supplies fresh and frozen seafood to retail, hospitality, and export customers across Ireland and international markets. Still run by the Quinlan family, Quinlan’s maintains a strong focus on quality, provenance, and traditional craftsmanship. The business is especially renowned for its award-winning artisan smoked salmon, produced using carefully selected salmon and time-honored curing and smoking techniques. From tide to table, Quinlan’s emphasises responsibly sourced, high-quality seafood and excellent customer service.

Role: We are seeking a reliable, organised and customer-focused Receptionist / Administrative Assistant to join our team on a fixed-term contract to cover maternity leave.

This role would suit someone with excellent attention to detail, strong customer service and communication skills, and a willingness to learn new skills. We offer flexibility in working hours, with both part-time and full-time opportunities available, requiring a minimum commitment of three days per week, Monday to Friday.

Previous experience in reception or administration would be an advantage but is not essential, as full training will be provided. We are keen to find someone with the right attitude, a strong work ethic and a willingness to learn.

Please note: This is a fixed-term position to provide maternity leave cover and is not a permanent role.

Skills and Requirements

• Strong attention to detail and a high level of accuracy when recording information.
• Excellent customer service and communication skills.
• A professional and courteous telephone and email manner.
• Good organisational skills and the ability to prioritise tasks.
• Reliability, punctuality and a responsible approach to work.
• The ability to work independently while also supporting colleagues as part of a team.
• A positive attitude and willingness to learn new systems, processes and skills.

Key Responsibilities

• Communicate order information and special instructions clearly to factory staff to ensure orders are processed correctly.
• Respond to customer emails and enquiries promptly and professionally, directing queries to the appropriate team member when necessary.
• Maintain accurate and up-to-date customer records, order information and other administrative documentation.
• Assist with general office administration, including filing, data entry, updating records and preparing paperwork as required.
• Provide administrative support to colleagues and assist with day-to‑day office tasks as needed.
• Flexitime