Radiology Scheduling Specialist: Patient Care Coordinator

Mater Private Network; Dublin; On-site; EUR 32,000 - 46,000; Full time

Job summary

Mater Private Network is seeking a Scheduling Administrator to join our Central Scheduling team in Dublin. You will coordinate patient bookings across multiple modalities and locations, ensuring efficient administration and adherence to patient care standards.

The role requires Leaving Certificate and proven administrative experience, with strong MS Office skills and familiarity with iMedDoc or Hospital PAS.

Qualifications

• Leaving Certificate with proven administrative experience.
• Proficiency in MS Office (Word, Excel, Outlook).
• Familiarity with iMedDoc or Hospital PAS.

Responsibilities

• Schedule patient appointments across Dublin and Outreach Centres; optimise modality utilisation and refill cancellations.
• Serve as primary contact for patient queries via phone, email, voicemail and text; provide appointment instructions with empathy and clarity.
• Collate required patient documents ahead of appointments; process referrals for testing; maintain confidential records.
• Utilise hospital software (iMedDoc, Hospital PAS, MS Office) to complete tasks accurately and meet deadlines.

Skills

Interpersonal skills

Attention to detail

Discretion under pressure

MS Office

Customer service

Phone support

Education

Leaving Certificate

Tools

iMedDoc

Hospital PAS

MS Office

Job description

Mater Private Network is seeking a Scheduling Administrator to join our Central Scheduling team in Dublin. You will coordinate patient bookings across multiple modalities and locations, ensuring efficient administration and adherence to patient care standards.

The role requires Leaving Certificate and proven administrative experience, with strong MS Office skills and familiarity with iMedDoc or Hospital PAS.