Patient Services Clerk – Clinic Scheduling & Admin

Mater Private Network; Cork; Vor Ort; EUR 27.000 - 36.000; Vollzeit

Zusammenfassung

Mater Private Cork is recruiting a Clerical Administrator to provide support across hospital departments. The role covers scheduling consultant clinics, admissions, appointments both out- and in-patient, and handling patient enquiries with a friendly front-desk approach.

The successful candidate will manage online chart records, handle payments and insurance verification, liaise with Nursing and Accounts, and perform other ad-hoc administrative tasks. Saturday rosters may be required.

Qualifikationen

• Experience in a customer service role, preferably within the Healthcare sector.
• A working knowledge of Word Processing and Databases.
• Excellent focus on attention to detail.
• Have strong communication skills.
• Fully flexible and adaptable.
• Excellent interpersonal skills, must be courteous and conscientious.
• Able to demonstrate speed, accuracy, and literacy.
• Works well as part of a team.

Aufgaben

• Scheduling and supporting Consultant Clinics.
• Supporting Patient Admissions.
• Scheduling appointments – out and in-patient.
• Meeting and greeting patients, dealing with patient queries.
• Liaising with our Director of Nursing and Accounts department.
• Online Chart Management.
• Taking payments and checking insurance cover.
• Other ad-hoc administration duties as required.

Kenntnisse

Customer service

Strong communication

Attention to detail

Interpersonal skills

Teamwork

Flexible and adaptable

Tools

Word processing

Databases

Jobbeschreibung

Mater Private Cork is recruiting a Clerical Administrator to provide support across hospital departments. The role covers scheduling consultant clinics, admissions, appointments both out- and in-patient, and handling patient enquiries with a friendly front-desk approach.

The successful candidate will manage online chart records, handle payments and insurance verification, liaise with Nursing and Accounts, and perform other ad-hoc administrative tasks. Saturday rosters may be required.