Quality Assurance Lead – Fostering Care & Compliance

Orchard Care Group Ireland; Dublin; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Extensive training programme

On-going mentoring and support

Competitive salary with increments

Refer a friend initiative

Orchard Values Champion Award

Employee Assistance Programme (EAP)

Internal career progression opportunit

Job summary

Orchard Fostering is Ireland's leading independent Fostering Agency, seeking a Quality Coordinator to assist the Group Quality Director in managing the Quality Management System. You will focus on tools, processes and data to ensure care meets needs and safety standards.

You will participate in audits, collect and analyse QA data, and prepare monthly reports for Quality Committee. You will support policy revisions, training schedules and electronic QA system implementation.

Qualifications

• Experience implementing a quality system in a care & support environment.
• Knowledge of risk management and incident management & review.
• Knowledge of regulation, standards and inspections.
• Strong interpersonal, communication and presentation skills.
• Ability to collect, analyse and monitor QA data and KPIs.
• Experience in producing reports and presenting data to committees.
• Experience maintaining document control and policy revisions.
• Experience organising training schedules and databases.
• Experience leading electronic quality assurance systems.

Responsibilities

• Assist the Group Quality Director to manage the Quality Management System.
• Support the audit schedule and provide detailed reports with corrective actions.
• Monitor quality data, KPIs and trends; compile reports for the monthly quality committee.
• Produce the monthly quality report and prepare for the Quality Committee.
• Support revision of policies and document control spreadsheets.
• Gather feedback from carers and young people; develop a carer engagement plan.
• Arrange annual training schedules and maintain training databases.
• Lead the implementation of an electronic quality assurance system.
• Prepare annual company report and present data at committee meetings.

Skills

Quality management

Interpersonal skills

Communication skills

Presentation skills

Education

Third level qualification in health, social care or quality management

Job description

Orchard Fostering is Ireland's leading independent Fostering Agency, seeking a Quality Coordinator to assist the Group Quality Director in managing the Quality Management System. You will focus on tools, processes and data to ensure care meets needs and safety standards.

You will participate in audits, collect and analyse QA data, and prepare monthly reports for Quality Committee. You will support policy revisions, training schedules and electronic QA system implementation.