Quality Assurance & Compliance Lead (Care Services)

Orchardchildrensservices; Dublin; Hybrid; EUR 50,000 - 66,000; Full time

Benefits offered by this job

Extensive training programme

On-going mentoring and support

Competitive salary with increments

Refer a friend initiative

Orchard Values Champion Award

Employee Assistance Programme (EAP)

Internal career progression opportunit

Bike to work scheme

Education Assistance grants

Job summary

Orchard Fostering is Ireland's leading independent Fostering Agency, and we have been building brighter futures for children and young people for more than a decade nationwide.

The Quality Assurance Coordinator supports the Group Quality Director to manage the Quality Management System, focusing on delivering tools to ensure safe, effective care and compliance with standards for carers and young people.

Qualifications

• Ideally, have a third level qualification in health, social care or quality management.
• Experience implementing a quality system in a care & support environment.
• Good knowledge of risk management and incident management & review.
• Knowledge and experience of regulation, standards and inspections.
• Strong interpersonal, communication and presentation skills.

Responsibilities

• Implement the quality systems in place in the fostering service to ensure compliance with all relevant regulations and standards and promoting the best possible outcomes for the children and young people availing of our services.
• Participate in the audit schedule for the company, provide detailed report and support the managers with corrective actions and monitor progress through quality improvement plans.
• Collect, analyse and monitor quality assurance data, KPIs and emerging trends, compile this information into reports, and present these at the monthly quality committee.
• Responsible for the production of the monthly quality report and preparation for the monthly Quality Committee meeting.
• Support the revision of policies and procedures and the maintenance of the document control spreadsheet.
• Ask and receive feedback from carers and young people, develop a carer engagement plan and promote a culture of continuous quality improvement.
• Arrange the annual training schedule, organise carers training and maintain the carer and staff training database.
• Take a lead in the implementation of an electronic quality assurance system.
• Undertake an annual report of the company each year.
• Attend the bi-monthly Quality & Safety Board Sub Committee meetings and present a report and data for Orchard Fostering.

Skills

Interpersonal skills

Communication skills

Presentation skills

Education

Third level qualification in health, social care or quality management

Job description

Orchard Fostering is Ireland's leading independent Fostering Agency, and we have been building brighter futures for children and young people for more than a decade nationwide.

The Quality Assurance Coordinator supports the Group Quality Director to manage the Quality Management System, focusing on delivering tools to ensure safe, effective care and compliance with standards for carers and young people.