Property Manager

Occu; Dublin; On-site; EUR 45,000 - 65,000; Full time

Job summary

Occu is seeking an experienced Property Manager to own a residential portfolio and deliver a best-in-class resident experience. You will work with the Property Management Team Lead and other teams to drive compliant, efficient operations across all properties.

You will manage tenancy admin, inspections, arrears, and service coordination while building strong relationships with residents and clients. This role emphasizes process improvement and team collaboration.

Qualifications

• Experience in residential property management at PM or Senior PM level.
• Strong communication and ability to manage competing priorities.
• Knowledge of tenancy management, RTB, compliance requirements.
• Proficient with property management systems; produce clear updates/reports.
• Interest in coaching and strengthening processes; team-oriented.

Responsibilities

• Manage a residential portfolio with ownership, professionalism and care.
• Build relationships with residents, clients, contractors and internal teams.
• Oversee tenancy administration, RTB requirements, inspections, arrears, maintenance follow-up.
• Coordinate with contractors to ensure works are completed on time and standards maintained.
• Support budget awareness, invoice review and value-for-money decisions.
• Keep records accurate, systems up to date and communications clear.
• Take a proactive, fair approach to arrears management and communicate clearly with residents.
• Create updates for stakeholders weekly, monthly or quarterly and share operational insights.
• Collaborate across teams to maintain high standards of health, safety, compliance and procedures.

Skills

Property management

Tenant relations

Budgeting

Reporting

Stakeholder communication

Education

PSRA licence

Tools

Yardi

CRM

MaintenanceIQ

Desk365

Job description

Our superstars are at the heart of everything we do, and we’re driven to being a part of their lives.

So, when we talk about the Occu experience, we are talking about the culture that is built on the declaration of living large, meaningful lives full of purpose and values. We stay true to ourselves and what we believe in.

As part of our dedication to the diversity of our workforce, Occu is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, disability, sexual orientation, gender identity or religion. Our office and developments are places where everyone feels safe, feels a sense of belonging, is respected, valued, and has their individual needs understood.

Occu is Ireland's fastest growing PRS platform. We strive to enhance the careers of the people that have the passion to bring our vision to life. We want to make renting easier, more transparent and fun for everyone that lives in an Occu property. Being a professional landlord means we make renting easier, transparent, and fun!

Role Overview

We are looking for an experienced Property Manager or Senior Property Manager who enjoys taking ownership, building trusted relationships and creating a brilliant resident experience across a high-quality residential portfolio.

This is a great opportunity for someone who is confident in day-to-day property operations, understands the importance of compliance and strong processes, and wants to help shape how we do things as we continue to grow.

You will work closely with the Property Management Team Lead and wider teams across Occu, with real scope to contribute ideas, support consistent ways of working and help us deliver a best-in-class property management service.

What you will be doing

This is a varied, hands-on role where no two days are the same. You will be trusted to manage your portfolio, work closely with others and help us keep improving how we deliver for residents, clients and teams.

• Manage a residential portfolio with ownership, professionalism and care, ensuring homes, common areas and resident services are well looked after.
• Build positive relationships with residents, clients, contractors and internal teams, acting as a trusted point of contact across your portfolio.
• Oversee tenancy administration, RTB requirements, inspections, arrears, maintenance follow-up, resident queries and day-to-day property management activity.
• Work closely with contractors and service providers to make sure works are followed through, standards are maintained and issues are resolved in a timely way.
• Support budget awareness, invoice review, service charge considerations and value-for-money decisions where relevant to the portfolio.
• Keep records accurate, systems up to date and communication clear, professional and timely.

Arrears Management

• Take a proactive, fair and consistent approach to arrears management, identifying issues early and following up in line with agreed processes.
• Communicate clearly and professionally with residents around outstanding balances, payment plans and next steps, while keeping the resident experience in mind.
• Work closely with Finance, the Property Management Team Lead and other internal teams to monitor arrears, maintain accurate records and support appropriate action where needed.
• Help ensure arrears processes are followed consistently across the portfolio, with strong attention to compliance, documentation and timely escalation.

Reporting & Stakeholder Updates

• Create clear, accurate and well-presented updates that help stakeholders understand what is happening across the portfolio, whether weekly, monthly or quarterly.
• Share useful operational insight across arrears, RTB matters, maintenance, inspections, tenancy activity and other key portfolio updates.
• Use agreed templates and internal standards to keep reporting consistent, professional and easy for others to review and act on.
• Bring strong attention to detail, checking information carefully so reports and stakeholder communications are factual, polished and reliable.
• Support communication reviews where needed, helping the team avoid errors, mixed messages or unclear updates.

Also part of the role

• Work flexibly across Occu schemes, supporting priorities as they evolve and helping to deliver a consistent, high-quality resident experience.
• Collaborate with Resident Experience, Services, Leasing, Finance, Operations and other teams to keep information flowing and actions moving.
• Support handovers, lease-up activity, internal projects and continuous improvement initiatives.
• Help maintain high standards around health and safety, compliance, risk management, building standards and operational procedures.
• Bring ideas that make processes clearer, smoother and easier for the team to follow.

What we are looking for

• Experience in residential property management, either at Property Manager or Senior Property Manager level.
• Strong communication, judgement and confidence managing competing priorities in a busy, resident-focused environment.
• A good understanding of tenancy management, RTB processes, compliance requirements, contractor coordination and resident service.
• Confidence using property management systems, keeping information accurate and producing clear updates or reports when needed.
• A natural interest in coaching, supporting others and helping the Team Lead strengthen processes, procedures and team ways of working.
• A collaborative, solutions-focused approach and a genuine interest in helping Occu raise standards and be best in class.

Qualifications

• 2–3 years’ experience in residential property management or a similar role.
• A PSRA licence.
• Knowledge of relevant tenancy law, RTB processes and minimum standards.
• Confidence using systems such as Yardi, CRM, MaintenanceIQ and Desk365, or a willingness to get up to speed quickly.