Production Systems Analyst - Financial Services SaaS

State Street Corporation; Dublin; On-site; EUR 55,000 - 85,000; Full time

Job summary

State Street Corporation seeks a client-facing professional to manage production Charles River IMS systems for multiple clients through its SaaS offering. You will handle client support, user administration, configuration changes, and performance tuning to ensure system availability and smooth transitions to production operations.

The role requires 3+ years in financial services tech, strong customer service and troubleshooting skills, and hands-on experience with MS SQL Server, Oracle, or

Qualifications

• Bachelor’s degree in a technical or analytical discipline preferred.
• Minimum 3+ years’ relevant industry experience.
• Experience with Financial Services Investment Management or trading.
• Strong customer service, troubleshooting and communication skills.
• Experience with MS SQL Server, Oracle or Sybase databases.

Responsibilities

• Client assistance in optimal use of the system.
• System availability and daily processing monitoring.
• Database patches and version upgrades.
• Disaster recovery and business continuity support.
• Work with vendors to deliver integrated services.

Skills

Customer service

Troubleshooting

SQL Server

Oracle

Sybase

System monitoring

Networking

Scripting

Education

Bachelor’s degree in technical/analytical field

Tools

MS SQL Server

Oracle

Sybase

Job description

State Street Corporation seeks a client-facing professional to manage production Charles River IMS systems for multiple clients through its SaaS offering. You will handle client support, user administration, configuration changes, and performance tuning to ensure system availability and smooth transitions to production operations.

The role requires 3+ years in financial services tech, strong customer service and troubleshooting skills, and hands-on experience with MS SQL Server, Oracle, or