Remote IMS Systems Analyst for Financial Services

State Street; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

State Street is seeking an experienced professional to provide expert remote management, administration and support for client production Charles River IMS solutions. You will work closely with clients to ensure optimal use of the system and maintain high availability.

Responsibilities include user administration, parameter configuration changes, performance tuning, patches and upgrades, problem resolution, and disaster recovery. Some out-of-hours work and travel to client sites may be required.

Qualifications

• Experience in financial services investment management, trading, or related systems is highly preferable (e.g., Charles River IMS).
• Proven ability to partner with internal departments to deliver superior customer service.
• Excellent customer service, technical troubleshooting, and interpersonal communication skills.
• Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Mathematics, or Statistics.
• Minimum of 3+ years of relevant industry experience.

Responsibilities

• Work closely with clients, providing expert level remote management, administration and support for Charles River IMS solutions.
• Perform user administration/privileges and parameter configuration changes.
• Ensure system availability and monitor daily operations.
• Perform application and database performance tuning and handle patches and upgrades.
• Support problem resolution, Business Continuity/ Disaster Recovery activities.
• Coordinate with Charles River colleagues and vendors to transition clients to production operations.
• Participate in ongoing service refinement and incorporation of third‑party tools.
• Occasional out of hours support and weekend work; travel to customer sites may be required.

Skills

Customer service

Troubleshooting

Interpersonal communication

Team coordination

Education

Bachelor's degree in technical or analytical discipline

Tools

SQL Server

Oracle

Sybase

Job description

State Street is seeking an experienced professional to provide expert remote management, administration and support for client production Charles River IMS solutions. You will work closely with clients to ensure optimal use of the system and maintain high availability.

Responsibilities include user administration, parameter configuration changes, performance tuning, patches and upgrades, problem resolution, and disaster recovery. Some out-of-hours work and travel to client sites may be required.