Premium Residence GM: Resident Experience & Ops Leader

Manpower Group (UK); Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

Manpower Group seeks an Accommodation Manager / General Manager to lead the premium residential residence in Dublin. You will oversee all operations, ensuring safety, compliance and resident-centred service while driving occupancy and commercial performance.

You will manage the onsite team, coordinate maintenance, and drive a high-performing culture with a strong emphasis on guest experience and revenue growth.

Qualifications

• Experience in PBSA, co-living, residential property, hospitality or similar operations.
• PSRA Licence (Category C and D where applicable).
• Strong focus on resident experience, occupancy management, RTB processes and administrative controls.
• Experience coordinating maintenance, contractors and compliance activities.
• Ability to manage competing priorities including rent collection, deposits and resident administration.
• Strong communication and stakeholder management skills.
• Commercial awareness with understanding of occupancy, revenue and compliance.

Responsibilities

• Lead the day-to-day operation of the residence and maintain high standards across all areas.
• Drive a resident-first culture and deliver an exceptional customer experience throughout the resident lifecycle.
• Oversee occupancy targets through collaboration with sales and marketing teams.

Skills

Resident experience

Occupancy management

Team leadership

Stakeholder management

Communication skills

Commercial awareness

Education

IOSH

NEBOSH

Fire Safety

First Aid

Mental Health First Aid

IRPM

CIH

Tools

PMS

CRM

Maintenance systems

Reporting systems

Job description

Manpower Group seeks an Accommodation Manager / General Manager to lead the premium residential residence in Dublin. You will oversee all operations, ensuring safety, compliance and resident-centred service while driving occupancy and commercial performance.

You will manage the onsite team, coordinate maintenance, and drive a high-performing culture with a strong emphasis on guest experience and revenue growth.