Post Room Clerk

Apleona; Dublin; On-site; EUR 25,000 - 32,000; Full time

Job summary

Apleona in Dublin 4 is seeking a Post Room Clerk to handle mail, packages, and general facilities support. You will contribute to smooth daily operations, assist with room setups, and support events while adhering to health and safety and confidentiality standards.

The role requires reliable, punctual work, strong organisational skills, and a hands-on, service-minded approach. Monday to Friday, 9am–5pm, with potential flexible hours to meet business needs.

Qualifications

• Experience in porter, mailroom, facilities, or similar role is desirable but not essential.
• Basic IT literacy (email, tracking systems) is advantageous.
• Manual handling training beneficial (or willingness to undertake training).
• Strong organisational skills and attention to detail.
• Reliable, punctual, and able to manage a varied workload.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Receive, sort, log, and distribute mail and courier deliveries accurately and promptly.
• Prepare, frank, and dispatch outgoing mail with correct postage and documentation.
• Liaise with postal services and couriers regarding collections and issues.
• Maintain mailroom equipment and report faults promptly.
• Support office moves, events, and room setups.
• Ensure health, safety and confidentiality standards are followed.
• Assist with stock control and general facilities support.
• Provide help to contractors and visitors with access and directions.

Skills

Strong communication

Organisational skills

Reliability & punctuality

Teamwork

Attention to detail

Manual handling awareness

Tools

Email tracking systems

Office IT basics

Job description

At Apleona, we are currently recruiting for a Post Room Clerk to be based at our site in Dublin 4.

Working Pattern: Monday to Friday, 9am - 5pm

Main duties and responsibilities

• Receive, sort, log, and distribute incoming mail and courier deliveries accurately and in a timely manner.
• Prepare, frank, and dispatch outgoing mail and parcels, ensuring correct postage and documentation.
• Liaise with postal services and courier providers regarding collections, deliveries, and issues.
• Maintain mailroom equipment (e.g. franking machines, scanners) and report faults promptly.
• Handle confidential and sensitive mail in line with company policies and data protection requirements.
• Set up and break down meeting rooms, including furniture moves, equipment placement, and room resets.
• Deliver items, documents, and equipment throughout the building(s) as required.
• Assist with office moves, reconfigurations, and minor relocations.
• Support events, meetings, and internal functions with logistical assistance.
• Conduct routine checks of common areas to ensure cleanliness, order, and safety standards are maintained.
• Assist with stock control and replenishment of office supplies.
• Report maintenance issues, hazards, or security concerns to the appropriate team.
• Support contractors and visitors with access, directions, and basic assistance.
• Follow all health and safety procedures, including manual handling guidelines.
• Always maintain a safe and tidy working environment.
• Comply with company policies, procedures, and confidentiality requirements.
• Manual handling and light lifting required.
• May require flexibility in working hours to support business needs.
• Timely and accurate mail distribution.
• Quality and reliability of porterage and facilities support.
• Adherence to health, safety, and confidentiality standards.

Qualifications and experience

• Previous experience in a porter, mailroom, facilities, or similar role desirable but not essential.
• Basic IT literacy (email, tracking systems) an advantage.
• Manual handling training beneficial (or willingness to undertake training).
• Strong organisational skills and attention to detail.
• Reliable, punctual, and able to manage a varied workload.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Practical, hands‑on approach with a strong service mindset