Mobile receptionist

Apleona; Dublin; Sur place; EUR 26 000 - 34 000; Plein temps

Résumé du poste

Apleona in Dublin 1 is seeking a Receptionist/Facilities coordinator to join our team. The role supports front-desk duties, facilities coordination, contractor liaison, and general office administration, delivering a high standard of service to clients and visitors.

Working pattern is Monday to Friday from 08:00-17:00. The successful candidate will coordinate activities with the Facilities Manager, maintain SOPs, manage deliveries, and assist in health and safety tasks while ensuring a

Qualifications

• Working knowledge of Microsoft Word, Excel and Outlook.
• Excellent customer service skills and phone manner.
• Ability to work with and as part of a team.
• Ability to plan, prioritise and meet deadlines.
• Good communication and interpersonal skills with a strong customer focus.

Responsabilités

• Implementing permit to work system for contractors.
• Reviewing the Cleaning Diary and logging cleaning calls.
• Handling deliveries and couriers.
• General administration and ad hoc projects.
• Upsell facilities and notify Facilities Manager of gaps in service.
• Report maintenance issues to Facilities Manager.
• Assist in emergencies and health and safety tasks.
• Coordinate facilities requests and keep SOPs up to date.
• Schedule PPM works and ensure timely completion.
• Maintain records of works carried out and assist in meetings.

Connaissances

Microsoft Word

Microsoft Excel

Outlook

Customer service

Teamwork

Description du poste

At Apleona, we are currently looking for a Receptionist/Facilities coordinator to join our team based in Dublin 1

Working Pattern: Monday to Friday from 08:00-17:00

Main duties and responsibilities

• Implementing permit to work system for contractors.
• Reviewing the Cleaning Diary; log all cleaning calls in the diary kept at reception.
• Handling all incoming and outgoing deliveries e.g., couriers.
• General administration and taking on ad hoc projects and tasks as and when required
• Upsell facilities by making the Facilities Manager aware of any gaps in service.
• Report any maintenance issues which you notice onsite to the Facilities Manager.
• Assist in emergencies such as light leaks, spills etc and identify and report hazards and incidents.
• Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked.
• Coordinates/leads the completion of facilities requests from employees.
• Ensure Standard Operating Procedures (SOP’s) are up to date for training
• Scheduling PPM works and ensures these are completed in a timely manner
• Keeping accurate records of works carried out
• Welcoming clients and visitors to the office in a professional and courteous manner
• Issuing access badges for visitors and contractors.
• Effective management of administration processes (POs goods/services received).
• Respond to soft service calls logged, investigate the nature of the issue, and seek a speedy resolution.
• Liaising with cleaning team on specific requests and ensuring cleaning schedule adhered to.
• Ordering and restock of cleaning, catering, and stationary supplies and replenish paper in printers.
• Set up Meeting rooms and assist in Catering requests and complete Post Room duties
• Keeping up to date records of all services and purchases and reporting these to line manager
• Keeping record of any cleaning issues onsite and reporting these to line manager

Qualifications and experience

• Working knowledge of Microsoft Word, Excel and Outlook
• Excellent customer service skills and excellent phone manner, communication, and interpersonal skills
• Ability to work with and part of a team
• Ability to plan, prioritise and work to strict deadlines
• Good communication and interpersonal skills with a strong customer focus