Personal Lines Account Executive – Renewals & Growth

Howden Ireland; Carlow; On-site; EUR 38,000 - 52,000; Full time

Job summary

Based in our Carlow office, Howden Ireland are delighted to have a vacancy as an Account Executive on a permanent basis for our Personal lines book of business that will be an integral part of our wider Personal Lines team.

Reporting to the Team Leader and head of existing business, the successful Personal Lines Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.

Qualifications

• Minimum 1-3 years' experience in an insurance role.
• Excellent technical product knowledge and knowledge of personal lines insurance market.
• Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
• Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.

Responsibilities

• Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
• Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
• Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
• Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
• Ensure New Business/Renewal targets are achieved.
• Implement Company's Compliance and office procedures including New Business Development and Renewal Procedures document.
• Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
• Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
• Attend client visits with Management as required.
• Adhere to Compliance as outlined in Handbook and Procedures Manual.

Skills

Relationship management

Negotiation

Sales skills

Policy renewals

Insurance knowledge

Client retention

Education

APA Personal Lines

CPD compliant / grandfathered

Job description

Based in our Carlow office, Howden Ireland are delighted to have a vacancy as an Account Executive on a permanent basis for our Personal lines book of business that will be an integral part of our wider Personal Lines team.

Reporting to the Team Leader and head of existing business, the successful Personal Lines Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions.