Access to Care Coordinator | Front Desk

UPMC Ireland; Limerick; Hybrid; EUR 31,000 - 46,000; Full time

Benefits offered by this job

Fully paid maternity/paternity leave

Pension plan

Death in Service Benefit

Flexible working opportunities

ACEs rewards program

Job summary

UPMC Ireland is seeking an Access to Care Advisor for the Limerick Cancer Centre to manage the front desk and perform essential administrative tasks. The role involves greeting visitors, handling calls and emails, and maintaining smooth patient flow within a busy cancer centre.

Candidates should have at least 2 years in a healthcare administrative role and be proficient with MS Office applications. The post is full-time and based at Limerick Cancer Centre with 39 hours per week.

Qualifications

• Experience as Medical Receptionist or healthcare admin role.
• Minimum 2 years in a similar healthcare-administration position.
• Proficient IT skills with MS Office suite.

Responsibilities

• Greet and assist visitors at front desk and direct them appropriately.
• Answer calls, emails and voicemails; manage daily mail.
• Coordinate and resolve patient inquiries and complaints.
• Input patient details into ARIA scheduling system.
• Support and cover clinics for doctors as needed.

Skills

Relationship building

Attention to detail

Multitasking

Adaptability

Initiative

Self-management

Diary management

IT literacy

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

UPMC Ireland is seeking an Access to Care Advisor for the Limerick Cancer Centre to manage the front desk and perform essential administrative tasks. The role involves greeting visitors, handling calls and emails, and maintaining smooth patient flow within a busy cancer centre.

Candidates should have at least 2 years in a healthcare administrative role and be proficient with MS Office applications. The post is full-time and based at Limerick Cancer Centre with 39 hours per week.