Part-Time Front Desk & Reception Coordinator

Hollybank Trustees Ltd; Dublin; On-site; EUR 19,000 - 27,000; Part time

Job summary

Respond Housing Association seeks a Front Desk Attendant to join their team in Dublin. Part-time (22 hours per week) on-site role handling reception duties, calls, and basic admin, with a focus on supporting families in temporary accommodation.

The role requires strong communication skills, empathy, and the ability to work as part of a team in a changing environment. Garda vetting is ongoing, and hours include weekends.

Qualifications

• A good standard of education is essential (eg. FETAC).
• A qualification in Social Care would be an advantage.
• Understanding of homelessness and needs of homeless families.
• Knowledge of Child Protection.
• Ability to treat client group non-judgementally and respectfully.
• Work within clear professional boundaries.
• Good written and oral communication skills.
• Strong interpersonal and teamwork skills.
• Be highly motivated, reliable & flexible.
• Garda vetting will be conducted regularly.

Responsibilities

• Knowledge of issues affecting people experiencing homelessness.
• Excellent communication with clients with addiction/learning disabilities/mental health issues.
• Greet and welcome visitors and service users professionally.
• Answer, screen and forward calls.
• Maintain reception area in tidy and presentable condition.
• Receive, sort and distribute mail and deliveries.
• Schedule and coordinate appointments, meetings and events.
• Manage visitor sign-in and security procedures.
• Assist with administrative tasks and data entry.
• Maintain health and safety procedures.

Skills

Excellent communication

Interpersonal skills

Teamwork

Motivated & flexible

Reliable

Education

Good education standard

Social Care qualification advantageous

Job description

Respond Housing Association seeks a Front Desk Attendant to join their team in Dublin. Part-time (22 hours per week) on-site role handling reception duties, calls, and basic admin, with a focus on supporting families in temporary accommodation.

The role requires strong communication skills, empathy, and the ability to work as part of a team in a changing environment. Garda vetting is ongoing, and hours include weekends.