Weekend reception

Candidate Manager LTD; Tramore; On-site; EUR 17,000 - 22,000; Part time

Job summary

Castle Gardens Nursing Home in Tramore is seeking a Weekend Receptionist on a part-time basis. You will be the first point of contact, providing administrative support and greeting visitors at the care centre.

You will coordinate front-desk activities, distribute correspondence, and manage phone calls to ensure smooth daily operations. The role requires multitasking, strong customer service, and proficiency with Microsoft Office.

Qualifications

• Proven experience as a Receptionist, Front of House or similar role.
• Proficiency in Microsoft Office Suite and basic office equipment.
• Professional attitude with attention to detail and multi-tasking ability.
• Fluent in both oral and written English.

Responsibilities

• Greet and welcome visitors at the care centre.
• Answer, screen, and forward incoming calls; manage front-desk activities.
• Keep reception tidy and stocked with stationery and materials.
• Provide basic information in person and via phone/email.
• Receive, sort, and distribute daily post and deliveries.
• Support with visitor bookings and rostering systems.

Skills

Receptionist experience

Customer service

Multitasking

Professional communication

Education

Office administration qualification

Tools

Office equipment proficiency

Microsoft Office Suite

Job description

We are now looking for a Weekend Receptionist to join the team in Tramore Nursing Home on a Part time basis.

As Receptionist, you will be the first point of contact for our centre. The Receptionist will offer administrative support across the organization, as well as welcoming and greeting people who visit the Care Centre. The Receptionist will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Multitasking skills are essential for this position. You should be able to deal with multiple priorities in a timely and effective manner.

Purpose of the Role The Reception role will consult with the Director of Nursing and Administrator on a day-to-day basis and serve as a crucial point of contact for any administrative area concerning the Care Centre.

What does this role entail?

• Greet and welcome visitors as soon as they arrive at Castle Gardens Nursing Home.
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily post/deliveries.
• Order front office supplies and keep inventory of stock.
• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
• Support with updating the policies and procedures of the Care Centre.
• Assist with the visitor booking system.
• Assist with Care Centreviewings and Enquiry Management on EpicCare.
• Assist with TMS system uploading of rosters.
• Assist with Candidate Management System (recruitment)
• Assist with ‘3’ Text Communications system.
• Accept Payments via card terminal and issue receipts to residents / relatives when required.

What are the qualifications/skills needed?

• Proven experience as a Receptionist, Front of House or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g., printers, scanners).
• Professional attitude with outstanding attention to detail.
• Ability to deal with several tasks concurrently and deal with changing priorities.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Fluent in both oral and written English.
• Relevant qualification in Office Administration is a plus.

All posts are subject to satisfactory references, medical and Garda vetting.

Note

This job description is intended to give the post holder an appreciation of the role and the range of duties, it does not attempt to detail every activity. Given the nature of the work, it must be stressed that maximum flexibility is required to work in the Care Centre. Specific tasks and objectives will be agreed with the post holder periodically by the Director of Nursing.