Front Desk Host (Part-Time) – Housing Services, Dublin

Hollybank Trustees Ltd; Leinster; On-site; EUR 18,000 - 21,000; Part time

Job summary

Respond Housing Association in Dublin 9 is seeking a Front Desk Attendant on a permanent part-time contract (22 hours per week). The role requires welcoming visitors, handling calls, managing mail, and providing accurate information in a friendly, professional manner.

You will work as part of a supportive team within Supported Temporary Accommodation, contributing to a safe, well-organised reception and helping service users with practical queries.

Qualifications

• A good standard of education is essential (eg. FETAC).
• A qualification in Social Care would be a distinct advantage.
• Understanding homelessness and the needs of homeless families.
• Garda vetting will be conducted on an ongoing basis.

Responsibilities

• Greet and welcome visitors and service users in a professional and friendly manner.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in person and via phone/email.
• Maintain the reception area in a tidy and presentable condition.
• Handle enquiries and provide assistance to clients and staff.

Skills

Communication skills

Teamwork

Motivation

Flexibility

Garda vetting

Education

FETAC

Job description

Respond Housing Association in Dublin 9 is seeking a Front Desk Attendant on a permanent part-time contract (22 hours per week). The role requires welcoming visitors, handling calls, managing mail, and providing accurate information in a friendly, professional manner.

You will work as part of a supportive team within Supported Temporary Accommodation, contributing to a safe, well-organised reception and helping service users with practical queries.