Part-Time Banking Welcome Advisor – Dublin

Cpl; Dublin; On-site; EUR 19,000 - 26,000; Part time

Job summary

Bank of Ireland, recruited via CPL, seeks a Part Time Welcome Advisor at O'Connell Street, Dublin, with occasional cover in Drumcondra. 12-month contract. Salary €16.48 per hour. Working hours Monday to Friday, 11am–3pm.

You will be the first point of contact for customers, delivering friendly, professional service and guiding clients through self-service options such as Banking 365.

Qualifications

• Customer service experience is essential.
• Strong communication and teamwork skills required.
• Motivated self-starter with willingness to learn.

Responsibilities

• Deliver friendly, professional service and cashier duties when needed.
• Guide customers through self-service options like Banking 365.
• Manage flow to ensure a smooth branch experience.
• Update customer information in internal systems.
• Handle basic queries and escalate when necessary.
• Share insights to improve service delivery.
• Embrace change and continual learning.

Skills

Customer service

Communication

Teamwork

Self-motivation

Tech curiosity

Tools

Banking 365

Job description

Bank of Ireland, recruited via CPL, seeks a Part Time Welcome Advisor at O'Connell Street, Dublin, with occasional cover in Drumcondra. 12-month contract. Salary €16.48 per hour. Working hours Monday to Friday, 11am–3pm.

You will be the first point of contact for customers, delivering friendly, professional service and guiding clients through self-service options such as Banking 365.