Athlone Part-Time Banking Welcome Advisor

Cpl Group; Leinster; Vor Ort; EUR 32.000 - 36.000; Teilzeit

Zusammenfassung

Bank of Ireland, advertised through CPL, is seeking a Part Time Welcome Advisor in Athlone. The role is a 12-month contract with hours Monday to Friday, 9.45am to 2.45pm.

You will be the first point of contact for customers, delivering friendly, professional service and supporting both personal and business customers. Responsibilities include guiding customers through self-service banking, managing branch flow, and updating customer information.

Qualifikationen

• Proven track record in delivering excellent customer service.
• Strong communication and teamwork abilities.
• Self-motivation with a drive to achieve goals.
• Curiosity for technology and willingness to learn new systems.
• Interest in growing career with Bank of Ireland and CPL.

Aufgaben

• Deliver exceptional customer service (including cashier duties where required).
• Guide customers through self-service options such as Banking 365.
• Manage customer flow and ensure a smooth branch experience.
• Update and maintain customer information on internal systems.
• Handle basic queries and issues and escalate when necessary.
• Share customer insights to help improve service delivery.

Kenntnisse

Customer service

Communication

Teamwork

Problem solving

Tech openness

Jobbeschreibung

Bank of Ireland, advertised through CPL, is seeking a Part Time Welcome Advisor in Athlone. The role is a 12-month contract with hours Monday to Friday, 9.45am to 2.45pm.

You will be the first point of contact for customers, delivering friendly, professional service and supporting both personal and business customers. Responsibilities include guiding customers through self-service banking, managing branch flow, and updating customer information.