Panel Service & Field Tech Leader (Ireland)

Fifty5Blue; Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Fifty5Blue in Dublin, Ireland, is seeking a Panel Service & Field Technician Manager for a permanent, hybrid role based in our Ireland office with a minimum of 2 days in the office. You will lead the Technician team and the panellist interface, driving high-quality TAM Ireland service delivery.

You will mentor staff, recruit and train new starters, and ensure GDPR and data policies are followed while developing effective processes to meet future service demands.

Qualifications

• Collaboration with colleagues in different functions and management streams.
• Excellent interpersonal skills to work with others with sensitivity and fairness.
• Delegation to assign tasks and guide execution.
• People management to motivate the project team toward targets.
• Problem solving using sound judgement and policy guidance.

Responsibilities

• Lead an exceptional team in a fair and open manner.
• Ensure alignment with I&D and clear responsibilities for routine activities.
• Monitor performance and drive service delivery within SLAs.
• Mentor and develop the Panel Service and Field Technician teams.

Skills

Collaboration

Excellent interpersonal skills

Delegation

People Management

Problem Solving

Job description

Fifty5Blue in Dublin, Ireland, is seeking a Panel Service & Field Technician Manager for a permanent, hybrid role based in our Ireland office with a minimum of 2 days in the office. You will lead the Technician team and the panellist interface, driving high-quality TAM Ireland service delivery.

You will mentor staff, recruit and train new starters, and ensure GDPR and data policies are followed while developing effective processes to meet future service demands.