Overnight Guest Experience Specialist

Dean Group; Dublin; On-site; EUR 30,000 - 34,000; Full time

Benefits offered by this job

50% off Food

25% Beverage

Accrued Annual Leave with Service

Wellness at work

Meals on shift

Bike to work

Job summary

Dean Group in Dublin is seeking a Night Receptionist to support guests during the night shift at The Dean Dublin Centre. The role covers guest service, light housekeeping, and security duties to ensure a smooth overnight operation.

You will assist with late check-ins, door security, and event set-ups, while maintaining high standards of presentation and professional communication with guests and team members.

Qualifications

• Experience in hospitality, security, or guest service is advantageous.
• Strong interpersonal and communication abilities are essential.
• Reliable and able to work independently overnight.
• Good physical fitness for lifting, setups and moving items.

Responsibilities

• Greet guests, assist late check-ins, handle luggage, and respond to requests.
• Monitor security, report issues, and secure doors and restricted areas overnight.
• Assist with light cleaning and help maintenance report faults promptly.
• Set up meeting spaces and assist with event prep for the next day.
• Provide clear handovers to the morning shift and coordinate with teams.

Skills

Guest service

Interpersonal skills

Communication skills

Overnight work

Job description

Dean Group in Dublin is seeking a Night Receptionist to support guests during the night shift at The Dean Dublin Centre. The role covers guest service, light housekeeping, and security duties to ensure a smooth overnight operation.

You will assist with late check-ins, door security, and event set-ups, while maintaining high standards of presentation and professional communication with guests and team members.