Outpatients Receptionist

NHS Ayrshire & Arran; Hospital; On-site; EUR 22,000 - 27,000; Full time

Job summary

NHS Scotland is seeking an reception/clerical officer for outpatient administration at Raigmore. You will support clinicians, nursing staff and patients, ensuring accurate use of the patient management system (TrakCare) and delivering confidential, efficient service.

Role requires flexibility to work in a satellite clinic environment, with on-the-job training supplied and a 36-hour week including weekend and evening cover until 20:00.

Responsibilities

• Provide a confidential, efficient outpatient administration service for clinicians, nursing staff and patients.
• Ensure patient management system (TrakCare) is accurately maintained and updated.
• Provide first-line contact for patients attending Outpatient Clinics at Raigmore.

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa.

NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

A position has become available within an outpatients/central records setting for a receptionist/clerical officer to provide a confidential, efficient and effective outpatient administration service for clinicians, nursing staff and patients, ensuring that the patient management system (TrakCare) is accurately maintained and updated and to provide a first-line contact for patients attending Outpatient Clinics at Raigmore.

You must be able to work as part of a team or be lone working within a satellite clinic environment.

There will be a need for support to be provided in an administrative role within the central records department from time to time.

On the job training is provided for this role which is a 36 hours per week position, between 0800-1800 daily including weekend and evening cover until 2000.

Informal Enquiries To: Gill Renny

email: [e-mail]