Outpatient Administration Clerk | Flexible Hours

Leeds Teaching Hospitals NHS Trust; Munster; Vor Ort; EUR 25.000 - 32.000; Vollzeit

Zusammenfassung

Leeds Teaching Hospital NHS Trust is seeking an administrator to join the Outpatient Administration team, providing front desk reception, appointment bookings, and computer-based tasks across Wharfedale Hospital and other sites. You will work collaboratively with Referral and Booking Service and nursing teams, delivering high-quality patient care and ensuring timely post-appointment actions.

We value reliability, flexibility and a team focus, with opportunity to develop digital skills and

Qualifikationen

• Literacy and numeracy skills for accurate record-keeping and receptionist duties.
• Willingness to undertake mandatory and role-specific training.
• Clear insight into duties and impact on patient experience.
• Self-motivation to provide efficient, high-quality service in a busy environment.
• Reliability with attendance and timekeeping in a multi-site setting.
• Strong interpersonal skills when communicating with patients and colleagues.

Aufgaben

• Provide administration support to Outpatient clinics at Wharfedale Hospital and across sites.
• Handle front-of-house reception, appointment bookings, and patient communications.
• Prepare paperwork in advance of appointments and ensure timely post-clinic actions.
• Work as part of a multi-disciplinary team to deliver patient-centred services.

Kenntnisse

Literacy and numeracy

Training

Interpersonal skills

Flexible and adaptable

Reliability

Communication with patients

Independent working

Jobbeschreibung

Leeds Teaching Hospital NHS Trust is seeking an administrator to join the Outpatient Administration team, providing front desk reception, appointment bookings, and computer-based tasks across Wharfedale Hospital and other sites. You will work collaboratively with Referral and Booking Service and nursing teams, delivering high-quality patient care and ensuring timely post-appointment actions.

We value reliability, flexibility and a team focus, with opportunity to develop digital skills and