Outlet Manager - Lead Restaurant & Bar Team

Cliste Hospitality; Ireland; On-site; EUR 40,000 - 52,000; Full time

Job summary

The Hillgrove Hotel & Spa is seeking an experienced Outlet Manager to lead PK's Restaurant & Bar, focusing on exceptional guest experiences and high service standards. You will own the day-to-day operations and drive the outlet’s commercial performance.

You will lead and develop the team, coordinate with the kitchen and hotel management, and ensure compliance with HACCP and licensing requirements while delivering memorable experiences for guests.

Qualifications

• Previous supervisory/management experience in a restaurant, bar or hotel F&B operation.
• Strong leadership with ability to motivate a team and drive performance.
• Genuine passion for hospitality and delivering excellent customer service.
• Good commercial awareness including stock control, cost management and revenue generation.
• Excellent communication, organisation and problem-solving skills.
• Calm, professional and organised in a busy environment; proactive mindset.
• Knowledge of HACCP, food safety and licensing requirements.

Responsibilities

• Oversee daily operation of PK's Restaurant & Bar, maintaining high service standards.
• Lead, motivate, train and develop the team; promote a positive working environment.
• Ensure restaurant and bar are well-prepared for service with cleanliness and presentation.
• Maintain high standards of food & beverage quality and guest satisfaction.
• Handle guest feedback and resolve issues promptly and professionally.
• Manage staff scheduling and daily staffing requirements.
• Monitor stock levels, orders, waste and operating costs to maximise efficiency and profitability.
• Drive revenue through selling techniques, promotions and guest experience improvements.
• Ensure compliance with HACCP, health & safety, licensing and hotel procedures.
• Collaborate with kitchen for smooth service and effective communication.
• Support hotel events and wider F&B initiatives as required.
• Contribute ideas to improve the outlet’s offering and guest experience.

Skills

Leadership

Team motivation

Customer service

Stock management

Food safety

Problem solving

Job description

The Hillgrove Hotel & Spa is seeking an experienced Outlet Manager to lead PK's Restaurant & Bar, focusing on exceptional guest experiences and high service standards. You will own the day-to-day operations and drive the outlet’s commercial performance.

You will lead and develop the team, coordinate with the kitchen and hotel management, and ensure compliance with HACCP and licensing requirements while delivering memorable experiences for guests.