Order Management Administrator

Morgan McKinley; Cork; On-site; EUR 36,000 - 38,000; Full time

Job summary

Morgan McKinley is seeking an Order Management Administrator in Cork for a 9-month temporary contract. The role focuses on processing orders, maintaining records, and delivering excellent customer service across departments.

The ideal candidate will be proficient in Microsoft Office, experienced with CRM systems, and capable of handling high volumes with accuracy in a fast-paced environment.

Qualifications

• Proven experience in order management or similar administrative roles.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills in English, both written and verbal.
• Good IT literacy with the ability to adapt to new programmes quickly.
• Demonstrated ability to manage time efficiently in a fast-paced environment.

Responsibilities

• Process and manage customer orders efficiently using CRM software and other relevant systems.
• Maintain accurate records of orders, deliveries, and customer interactions.
• Utilise Microsoft Excel for data entry, analysis, and reporting purposes.
• Prepare documents and presentations using Microsoft Word and PowerPoint.
• Manage correspondence via Microsoft Outlook, ensuring timely responses to internal and external enquiries.
• Collaborate with multiple stakeholders to ensure customer requirements are met promptly.
• Provide excellent customer service by addressing queries professionally and effectively.
• Assist in the organisation of schedules and appointments related to order fulfilment.
• Ensure compliance with organisational policies regarding data protection and confidentiality.

Skills

Order management

Customer service

Organisational skills

Communication skills

Tools

CRM software

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

About the job

Order Management Administrator

Location: Cork

Job Type: Temporary Contract 9 Months

Salary: 36-38k

Our client, a busy and well-established business in Cork, is looking to hire an Order Management Administrator to join their team on a temporary basis.

The Role

This role involves managing order processing, maintaining accurate records, and providing exceptional customer service. The successful candidate will possess strong administrative skills, excellent communication abilities and ability to support various departments within the wider administration team.

Responsibilities

• Process and manage customer orders efficiently using CRM software and other relevant systems.
• Maintain accurate records of orders, deliveries, and customer interactions.
• Utilise Microsoft Excel for data entry, analysis, and reporting purposes.
• Prepare documents and presentations using Microsoft Word and PowerPoint.
• Manage correspondence via Microsoft Outlook, ensuring timely responses to internal and external enquiries.
• Collaborate with multiple stakeholders to ensure customer requirements are met promptly.
• Provide excellent customer service by addressing queries professionally and effectively.
• Assist in the organisation of schedules and appointments related to order fulfilment.
• Ensure compliance with organisational policies regarding data protection and confidentiality.

The Ideal Candidate

The successful candidate will be professional, organised and enjoy working with data and systems, with the ability to work effectively in a fast-paced environment.

We are looking for someone with:

• Proven experience in order management or similar administrative roles.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills in English, both written and verbal.
• Good IT literacy with the ability to adapt to new programmes quickly.
• Demonstrated ability to manage time efficiently in a fast-paced environment.

This is a fantastic opportunity for someone who enjoys working in a busy, professional environment and has a strong background in managing a high volume of orders and maintaining document accuracy.