Customer Service & Warehouse Administrator

Collins McNicholas Group; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Pension Scheme

Group health insurance

Annual leave progression

Job summary

Collins McNicholas Group is seeking a Customer Service & Warehouse Administrator for a client in Dublin 15. The role covers customer support, order processing and warehouse administration, coordinating stock and logistics while keeping customers informed and orders moving.

The position operates Monday to Friday, 8 am–5 pm, with duties including processing orders, building customer relationships, stock monitoring and reporting. A proactive approach to service improvement is valued.

Qualifications

• Two to three years of experience in a similar role.
• Strong customer service, communication and organisational skills.
• Experience with SAP or a similar ERP system.
• Good working knowledge of Outlook, Excel, PowerPoint and Word.

Responsibilities

• Process customer orders and respond to queries.
• Build relationships with new and existing customers.
• Monitor stock levels and coordinate logistics bookings.
• Liaise with colleagues on orders, stock and deliveries.
• Maintain accurate records in SAP and other systems.
• Prepare regular customer reports.
• Assist with stock control and goods-in and goods-out activities.

Skills

Customer service

Communication

Organisational skills

Tools

SAP

Outlook

Excel

PowerPoint

Word

Job description

We are recruiting a Customer Service & Warehouse Administrator for a client in Dublin 15. The role combines customer support, order processing and warehouse administration.
You will coordinate stock and logistics while keeping customers informed and orders moving.
Location: Dublin 15Hours: Monday to Friday, 8 am–5 pm

Responsibilities:

• Process customer orders and respond to queries.

• Build relationships with new and existing customers.

• Monitor stock levels and coordinate logistics bookings.

• Liaise with colleagues on orders, stock and deliveries.

• Maintain accurate records in SAP and other systems.

• Prepare regular customer reports.

• Assist with stock control and goods-in and goods-out activities.

Skills and experience:

• Two to three years’ experience in a similar role.

• Strong customer service, communication and organisational skills.

• Experience with SAP or a similar ERP system.

• Good working knowledge of Outlook, Excel, PowerPoint and Word.

• A proactive approach to solving problems and improving service.

Benefits:

• Pension Scheme

• Access to a group health insurance plan following successful completion of probation.

• 20 days’ annual leave, rising to 21 days after two years’ service, 22 days after three years and 23 days after five years