Order Administrator

Morgan McKinley; Cork; On-site; EUR 35,000 - 37,000; Full time

Job summary

Morgan McKinley in Cork City is seeking an organised Order Administrator to join a fast-paced team for an immediate start. The permanent role covers end-to-end order processing, system entry, and proactive customer communications.

You will input and track high-volume orders using ERP/CRM systems, liaise with warehouse, sales and logistics, and maintain accurate customer records while producing weekly status reports.

Qualifications

• 1+ years in Order Administration, Sales Support, or a fast-paced administrative role.
• Strong proficiency in MS Office and hands-on experience with an ERP/CRM database.

Responsibilities

• Order Processing & Entry: Accurately input, verify, and track high-volume customer orders using internal ERP/CRM systems
• Customer Communication: Act as the primary point of contact for customer queries regarding order updates, delivery timelines, product availability, and returns.
• Problem & Query Resolution: Quickly investigate and resolve any discrepancies in orders, invoicing, or shipment schedules.
• Logistics & Team Coordination: Work closely with warehouse, sales, and logistics teams to verify inventory levels and ensure on-time dispatch.
• Administrative & Data Support: Maintain detailed customer accounts, generate weekly status reports, and support general office administration as needed.

Skills

MS Office

ERP/CRM software

Tools

ERP/CRM system

MS Office Suite

Job description

Location: Cork City

Job Type: Permanent

Availability: Immediate

Salary: €35,000 - €37,000 per annum

Job Overview

We are seeking an organised, detail-oriented Order Administrator to join a fast-paced team based in Cork City for an immediate start. This permanent position is ideal for a proactive individual who can hit the ground running with end to end order processing, system entry, and customer communications.

Key Responsibilities

• Order Processing & Entry: Accurately input, verify, and track high-volume customer orders using internal ERP/CRM systems
• Customer Communication: Act as the primary point of contact for customer queries regarding order updates, delivery timelines, product availability, and returns.
• Problem & Query Resolution: Quickly investigate and resolve any discrepancies in orders, invoicing, or shipment schedules.
• Logistics & Team Coordination: Work closely with warehouse, sales, and logistics teams to verify inventory levels and ensure on-time dispatch.
• Administrative & Data Support: Maintain detailed customer accounts, generate weekly status reports, and support general office administration as needed.

Requirements & Qualifications

• Immediate availability
• 1+ years in Order Administration, Sales Support, or a fast-paced administrative role.
• Strong proficiency in MS Office and hands‑on experience with an ERP/CRM database.
• High attention to detail, strong multi‑tasking skills, and effective written and verbal communication.