Administration

Adecco Portugal; Dublin; On-site; EUR 16,000 - 23,000; Full time

Job summary

Adecco Portugal is seeking an Administrative Support Agent in Santry, Ireland, for an 8-week temporary, full-time contract. You will process orders, schedule deliveries, and maintain records in a busy retail eCommerce setting.

Ideal candidates have strong communication, data-entry accuracy, and MS Office skills (Excel, Outlook, Word). Flexible hours and a customer-focused approach are valued.

Qualifications

• Great communication skills.
• Eligible to work full time in Ireland.
• Previous experience in an administrative, customer service, or eCommerce support role.
• Strong data entry skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Capability to multitask and prioritise workload effectively.
• A customer-focused approach with strong problem-solving skills.

Responsibilities

• Processing and managing online customer orders accurately and efficiently.
• Coordinating and scheduling delivery dates with customers, couriers, and internal teams.
• Maintaining precise records through data entry and database management.
• Handling and organising business documents, invoices, purchase orders, and delivery records.
• Monitoring stock levels and communicating inventory requirements to relevant departments.
• Responding to customer enquiries via phone, email, and online platforms in a professional and timely manner.
• Assisting with order tracking, delivery updates, and issue resolution.
• Generating reports related to orders, stock levels, deliveries, and customer service metrics.
• Supporting the wider eCommerce and operations teams with various administrative tasks as needed.

Skills

Communication

Data entry

Microsoft Office

Organization

Customer service

Tools

Excel

Outlook

Word

Job description

Job Title: Administrative Support Agent

Location: Santry

Contract Type: 8 weeks Temporary, Full-Time

Working hours: Monday to Friday from 8.00am to 5.00pm or 9.00am to 6pm or 10am to 7pm (flexible)

Salary: €14.15 per hour

Start Date: November 2026

Are you a highly organised and detail-oriented professional looking to take your career in administration to the next level?

Our client, a leading player in the retail eCommerce sector, is seeking an enthusiastic Administrative Support Agent to join their dynamic team. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys managing multiple tasks to ensure seamless day-to-day operations.

Key Responsibilities

• Processing and managing online customer orders accurately and efficiently.
• Coordinating and scheduling delivery dates with customers, couriers, and internal teams.
• Maintaining precise records through data entry and database management.
• Handling and organising business documents, invoices, purchase orders, and delivery records.
• Monitoring stock levels and communicating inventory requirements to relevant departments.
• Responding to customer enquiries via phone, email, and online platforms in a professional and timely manner.
• Assisting with order tracking, delivery updates, and issue resolution.
• Generating reports related to orders, stock levels, deliveries, and customer service metrics.
• Supporting the wider eCommerce and operations teams with various administrative tasks as needed.

Skills & Experience

• Great communication skills
• Eligible to work full time in Ireland.
• Previous experience in an administrative, customer service, or eCommerce support role.
• Strong data entry skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Capability to multitask and prioritise workload effectively.
• A customer-focused approach with strong problem-solving skills.

Personal Attributes

• Highly organised and proactive.
• Detail-oriented with a strong focus on accuracy.
• Positive and professional attitude.
• Adaptable and flexible in a dynamic environment.

This role presents an excellent opportunity for an organised administrator keen to develop their career within the thriving eCommerce and administrative sector. If you are ready to make a significant impact in a supportive and energetic atmosphere, this position is for you!