Operations Administrator — Office Ops & Quality

Parking; Dublin; Hybrid; EUR 30,000 - 33,000; Full time

Benefits offered by this job

Training and Development

Pension Scheme

Job summary

APCOA is seeking an Operations Administrator to join our Head Office team in Parkwest Business Park, Dublin 12. This full-time role (40 hours per week, Monday to Friday) is ideal for someone who thrives in a busy office environment and enjoys coordinating operations across teams.

You will handle appeals, manage ID issuance for new recruits, monitor team performance, and support with reports and communications. Training and a pension scheme are provided, alongside a competitive salary.

Qualifications

• Proven experience as an Administrator or in a similar role.
• Proficient in MS Office (Word, Excel, Outlook) and familiar with basic IT troubleshooting.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Strong verbal and written communication skills, essential for effective collaboration.

Responsibilities

• Handle customer appeals, dealing with the wider team, customers and third parties.
• Manage the issuance of Identification cards (ID’s) of new recruits
• Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance.
• Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office.
• Working with the various internal systems and updating systems where required.
• Assist in the preparation of reports, documents, and presentations.

Skills

MS Office

Organisational skills

Communication skills

Attention to detail

IT troubleshooting

Job description

APCOA is seeking an Operations Administrator to join our Head Office team in Parkwest Business Park, Dublin 12. This full-time role (40 hours per week, Monday to Friday) is ideal for someone who thrives in a busy office environment and enjoys coordinating operations across teams.

You will handle appeals, manage ID issuance for new recruits, monitor team performance, and support with reports and communications. Training and a pension scheme are provided, alongside a competitive salary.