On-Site IT Support Engineer – Medical Devices (Clonmel)

ICT Services

Clonmel

On-site

EUR 42,000 - 55,000

Full time

38 hours ago
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Job summary

Client is seeking an experienced Technical Support Engineer to join the on-site IT support team in Clonmel. The role requires hands-on IT infrastructure support, hardware, desktop and printer knowledge, plus awareness of LAN/WAN, TCP/IP, DNS, DHCP, VPN and RDP.

You will handle desk-side support and basic Windows admin while leveraging ServiceNow or Remedy for ticketing. The candidate should have 3–4 years in field support, familiarity with MDM systems (AirWatch, XenMobile, MobileIron) and VDI

Qualifications

  • 3–4 years' experience in IT infrastructure field support.
  • Hands-on experience with desktops, laptops, printers & peripherals.
  • Working knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VPN & RDP.
  • Desk-side support & PC break/fix skills, including basic Windows OS admin.
  • Experience with ticketing tools (ServiceNow, Remedy).
  • Basic understanding of MDM systems (AirWatch, XenMobile, MobileIron).
  • Basic understanding of VDI, SCCM/LANDesk/Altiris, Skype for Business & OneDrive.
  • Associate's Degree in Electronics + CompTIA A+ certification (preferred).
  • Ability to lift/move equipment up to 50lbs.

Skills

IT infrastructure support
Desktop/Laptop hardware
LAN/WAN & network basics
TCP/IP, DNS, DHCP, VPN, RDP
Desk-side support/PC break/fix
CompTIA A+
MDM knowledge
VDI
Skype for Business & OneDrive
SCCM/LANDesk/Altiris

Education

Associate's Degree in Electronics

Tools

ServiceNow
Remedy

Job description

Client is seeking an experienced Technical Support Engineer to join the on-site IT support team in Clonmel. The role requires hands-on IT infrastructure support, hardware, desktop and printer knowledge, plus awareness of LAN/WAN, TCP/IP, DNS, DHCP, VPN and RDP.

You will handle desk-side support and basic Windows admin while leveraging ServiceNow or Remedy for ticketing. The candidate should have 3–4 years in field support, familiarity with MDM systems (AirWatch, XenMobile, MobileIron) and VDI

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