On-Site IT Field Engineer – Travel & Car Allowance

Advania Group; Sandyford; On-site; EUR 40,000 - 56,000; Full time

Benefits offered by this job

Car allowance

Job summary

Advania Group is seeking a talented Field Engineer to join Advania UK, delivering on-site IT support to a dedicated client across multiple locations. This hands-on role covers incidents, service requests, hardware replacements, installations, and planned tasks.

A full clean driving licence and willingness to travel to remote client sites are essential. You will work with Microsoft Intune, Azure and Microsoft 365, perform laptop builds and hardware replacements, and maintain accurate ticket

Qualifications

• Experience in IT support or field engineering.
• Full clean driving licence and willingness to travel to remote client sites.
• Experience with Microsoft Intune and Azure.
• Experience with Microsoft 365 / Office 365.
• Desktop hardware and operating systems.
• Print solutions, peripherals, and access points.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and documentation skills.
• Experience with laptop builds, mobile setup, and hardware replacement.
• Hands-on approach with strong customer service focus.
• Regular drug and alcohol testing may be required; Enhanced DBS checks may be sponsored by Advania UK.

Responsibilities

• Provide on-site support for incidents, requests, and hardware replacements.
• Take ownership of tickets and tasks through to resolution within SLAs.
• Support installations, moves, changes, and project-related activities.
• Maintain accurate ticket updates, documentation, and asset records.
• Carry out planned site visits and assist with network infrastructure where required.
• Communicate clearly and professionally with customers, stakeholders, and third parties.
• Ensure accurate time logging and follow escalation and Health & Safety processes.

Skills

IT support

Field engineering

Troubleshooting

Communication

Documentation

Customer service

Laptop builds

Hardware replacement

Tools

Microsoft Intune

Azure

Microsoft 365

Office 365

Print solutions

Job description

Advania Group is seeking a talented Field Engineer to join Advania UK, delivering on-site IT support to a dedicated client across multiple locations. This hands-on role covers incidents, service requests, hardware replacements, installations, and planned tasks.

A full clean driving licence and willingness to travel to remote client sites are essential. You will work with Microsoft Intune, Azure and Microsoft 365, perform laptop builds and hardware replacements, and maintain accurate ticket