Omni-Store Deputy Manager, Pet Retail

Maxi Zoo; Dublin; Hybrid; EUR 38,000 - 48,000; Full time

Benefits offered by this job

KPI Bonus

Great Place to Work

Employee Discount

Paid Leave

Refer a Friend

Advancement Opportunities

Community

Educational Opportunities

Annual Leave

Employee Assistance

Cycle to Work

Job summary

Maxi Zoo Ireland is hiring a Deputy Manager for our Omni Store. You will lead daily operations, drive KPI performance, and mentor a team to deliver exceptional customer service in a fast-paced retail environment.

Join a growing pet retailer with a strong focus on internal progression, employee benefits, and a culture that puts pets first. You will collaborate with Store Manager to ensure smooth, welcoming shopping experiences for all customers.

Qualifications

• Experienced retail professional with a proven track record in deputy management roles.
• Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
• A hunger for growth, eagerness to learn and eventually lead as one of our future store managers.
• Customer service is your passion, organisation your strength – ensuring every customer experience is exceptional.
• Strong communication skills and a commitment to our company values are a must.

Responsibilities

• Operational Store Excellence- Ensure adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
• Customer Engagement- Ensure your team enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Leadership- Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
• Merchandising and Inventory- Ensure impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
• Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. Maxi Zoo Ireland advocates responsible pet ownership.

Skills

Leadership

Store Management

Team Building

Customer Care

Job description

Maxi Zoo Ireland is hiring a Deputy Manager for our Omni Store. You will lead daily operations, drive KPI performance, and mentor a team to deliver exceptional customer service in a fast-paced retail environment.

Join a growing pet retailer with a strong focus on internal progression, employee benefits, and a culture that puts pets first. You will collaborate with Store Manager to ensure smooth, welcoming shopping experiences for all customers.