Deputy Store Manager – Lead a Pet Retail Team

Maxi Zoo; Ashbourne; Remote; EUR 35,000 - 45,000; Full time

Benefits offered by this job

KPI related bonus

Great Place to work

Employee Discount - up to 40% in-store

Employee Discount - 20% in Salon

Paid leave - Sick leave, annual leave,

Bank holidays, maternity/paternity

Refer a friend scheme

Advancement Opportunities

Community - passionate environment

Educational Opportunities

Annual leave 21-23 days

Employee assistance programme

Cycle to work Scheme

Job summary

Maxi Zoo Ireland is recruiting a Deputy Manager for our Ashbourne Store to lead daily operations, drive customer excellence, and support the Store Manager in achieving KPIs. You will coach team members, ensure pristine store standards, and promote our employee benefits such as discount schemes and development opportunities.

This is a hands-on role in a fast-paced retail environment, with a clear path to store leadership.

Qualifications

• Experienced retail professional with a proven track record in deputy management roles.
• Ability to lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
• A hunger for growth, eagerness to learn and eventually lead as one of our future store managers.
• Customer service is your passion, organisation your strength – ensuring every customer experience is exceptional.
• Strong communication skills and a commitment to our company values are a must.

Responsibilities

• Operational Store Excellence-Ensure adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
• Customer Engagement-Ensure your team enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Leadership- Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
• Merchandising and Inventory-Ensure impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
• Brand Integrity -Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. Maxi Zoo Ireland advocates responsible pet ownership.

Skills

Leadership

Store Management

Team Building

Customer Care

Job description

Maxi Zoo Ireland is recruiting a Deputy Manager for our Ashbourne Store to lead daily operations, drive customer excellence, and support the Store Manager in achieving KPIs. You will coach team members, ensure pristine store standards, and promote our employee benefits such as discount schemes and development opportunities.

This is a hands-on role in a fast-paced retail environment, with a clear path to store leadership.