Omni-Store Deputy Manager: Lead & Elevate Pet Retail

Maxi-Zo; Dublin; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

KPI bonus

Great Place to Work

Employee discount

Paid leave

Refer a friend

Advancement opportunities

Community

Educational opportunities

Annual leave

Employee assistance

Cycle to work

Job summary

Maxi Zoo Ireland is seeking an experienced Deputy Manager for our Omni Store to drive operational excellence and guest experience across our omnichannel presence. You will support the Store Manager, lead a team, and ensure KPIs are met in a fast-paced retail environment.

We value warmth, empathy, strong communication, and a passion for pets. The role offers advancement opportunities, an employee discount, paid leave, and a collaborative workplace that puts pets and people first.

Qualifications

• Experienced retail professional with a proven track record in deputy management roles.
• Ability to lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
• Hunger for growth and eagerness to advance into store management roles.
• Customer service is your passion with strong communication and alignment to company values.

Responsibilities

• Operate to support Store Manager and uphold store KPIs.
• Engage customers with personalized service and maintain a welcoming store.
• Lead and develop the team through coaching, training, and mentoring.
• Ensure accurate merchandising and inventory controls, including planograms.
• Uphold Maxi Zoo Ireland's commitment to animal welfare and brand integrity.

Skills

Leadership

Store Management

Team Building

Customer Care

Job description

Maxi Zoo Ireland is seeking an experienced Deputy Manager for our Omni Store to drive operational excellence and guest experience across our omnichannel presence. You will support the Store Manager, lead a team, and ensure KPIs are met in a fast-paced retail environment.

We value warmth, empathy, strong communication, and a passion for pets. The role offers advancement opportunities, an employee discount, paid leave, and a collaborative workplace that puts pets and people first.