Deputy Store Manager – Pets Retail Leadership & Growth

Maxi-Zo; Ashbourne; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

KPI bonus

Employee discount

Paid leave

Refer a friend scheme

Advancement opportunities

Cycle to work

Job summary

Maxi Zoo Ireland is hiring a Deputy Manager for our Ashbourne store to lead daily operations, drive customer excellence, and support the Store Manager. You will develop the team, manage stock and uphold Maxi Zoo standards while promoting our Great Place to Work initiatives.

You will foster growth, lead with empathy, and ensure a first-class customer experience with strong communication and a clear commitment to our values.

Qualifications

• Experienced retail professional with a proven track record in deputy management roles.
• Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
• A hunger for growth, eagerness to learn and eventually lead as one of our future store managers
• Customer service is your passion, organisation your strength – ensuring every customer experience is exceptional.
• Strong communication skills and a commitment to our company values are a must.

Responsibilities

• Operational Store Excellence—Ensure adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
• Customer Engagement—Ensure your team enrich customers' experiences with personalised advice and uphold a welcoming, tidy store atmosphere.
• Leadership— Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
• Merchandising and Inventory—Ensure impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
• Brand Integrity -Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first.

Skills

Leadership

Store Management

Team Building

Customer Care

Job description

Maxi Zoo Ireland is hiring a Deputy Manager for our Ashbourne store to lead daily operations, drive customer excellence, and support the Store Manager. You will develop the team, manage stock and uphold Maxi Zoo standards while promoting our Great Place to Work initiatives.

You will foster growth, lead with empathy, and ensure a first-class customer experience with strong communication and a clear commitment to our values.