Office Manager

Sodexo Ireland; Leinster; On-site; EUR 50,000 - 61,000; Full time

Job summary

Sodexo Ireland is seeking an organised Office Manager in Dublin to oversee hard and soft facilities services across multiple client sites. You will coordinate a hands-on team, ensure safety and quality, and work closely with clients and contractors while managing day-to-day facilities requirements.

The role involves travelling between sites, mentoring up to 20 staff, maintaining compliance records, supporting audits, and driving service improvements while upholding Sodexo standards and customer

Qualifications

• Minimum 2 years of experience in office or facilities management.
• Level 6 qualification including Higher Advanced Certificate and National Craft Certificate.

Responsibilities

• Coordinate day-to-day hard FM services including maintenance and inspections.
• Coordinate soft services such as cleaning, reception, waste and events.
• Lead and performance-manage a multi-site team of up to 20 staff.
• Be main point of contact for facilities queries and escalations.
• Maintain records and support audits, inspections and corrective actions.
• Monitor SLAs, KPIs, schedules, staffing and expenditure.
• Assist purchasing, purchase orders, deliveries and inventory control.
• Promote health and safety and environmental standards.
• Travel between client sites as required.

Skills

Administration

Interpersonal skills

Collaboration

Teamwork

Mandarin fluency

Education

Level 6 qualification (incl Higher Advanced Certificate & National Craft Certificate)

Job description

Job Description

Location: Dublin, Ireland

Salary: €55,000 plus Sodexo benefits

Contract: Full-time, Permanent

About the Role

We are looking for an organised and proactive Office Manager to support the delivery of hard and soft facilities services across multiple client sites. This is a varied, hands-on coordination role where you’ll help ensure services are delivered safely, consistently and to a high standard. You’ll work closely with clients, contractors and internal teams while coordinating a team of up to 20 employees and managing day-to-day facilities requirements. Travel between sites will be required.

Key Responsibilities

• Coordinate day-to-day hard FM services, including planned and reactive maintenance, statutory inspections, utilities and contractors.
• Coordinate soft services including cleaning, reception, waste, pest control, workplace support and events.
• Lead, schedule, coach and performance-manage a multi-site team.
• Act as the main point of contact for facilities queries, work orders and escalations.
• Build strong relationships with clients and stakeholders and resolve issues professionally.
• Coordinate contractor access, permits, inductions, risk assessments and method statements.
• Maintain accurate operational, compliance and service records.
• Support audits, inspections and corrective actions.
• Monitor SLAs, KPIs, maintenance schedules, staffing, supplies and expenditure.
• Support purchasing, purchase orders, deliveries, invoices and inventory control.
• Coordinate site meetings, moves, events and business continuity activities.
• Promote strong Health & Safety, environmental and service standards.
• Identify opportunities to improve quality, efficiency and customer experience.

The flexibility to travel between sites and respond calmly to changing priorities.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

• Sector:

Career Level

• Not Required

Essential

• Minimum Experienced Required (Years): 2
• Minimum Qualification: Level 6 (incl Higher Advanced Certificate & National Craft Certificate)

Desirable

• Ability Skills: Administration, Interpersonal Skills
• Competency Skills: Collaboration, Teamwork
• Specialising In: fluency in mandarin