Office Manager

Sodexo Group; Dublin; On-site; EUR 50,000 - 60,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning & development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo Group in Dublin, Ireland is seeking an organised Office Manager who speaks Mandarin to support hard and soft facilities services across multiple client sites. The role involves coordinating up to 20 staff and managing day-to-day facilities needs with travel between sites.

Ideal candidates will have Mandarin fluency, experience coordinating facilities operations across multiple sites, and strong skills in health & safety, audits and contractor management.

Qualifications

• Fluency in Mandarin and experience coordinating facilities operations across multiple sites.
• Strong facilities coordination, people management and customer service skills.
• Experience with both technical and workplace/soft services and contractor management.
• Proven ability to lead, schedule or manage teams and work to safety, compliance and audits.

Responsibilities

• Coordinate day-to-day hard FM services including maintenance, inspections and utilities.
• Coordinate soft services such as cleaning, reception, waste and events.
• Lead and coach a multi-site team; manage performance.
• Act as main point of contact for facilities queries, work orders and escalations.
• Build relationships with clients and stakeholders and resolve issues professionally.
• Coordinate contractor access, permits, inductions, risk assessments and MSA.
• Maintain accurate operational, compliance and service records.
• Support audits, inspections and corrective actions.
• Monitor SLAs, KPIs, schedules, staffing, supplies and expenditure.
• Support purchasing, deliveries, invoices and inventory controls.
• Coordinate site meetings, moves, events and business continuity activities.
• Promote Health & Safety, environmental and service standards.

Skills

Mandarin

Facilities coordination

People management

Customer service

Health & Safety

Contractor management

KPIs reporting

Tools

CAFM/helpdesk systems

Microsoft Office

Job description

Office Manager – Mandarin Speaker

Location: Dublin, Ireland
Salary: €55,000 plus Sodexo benefits
Contract: Full‑time, Permanent

About the Role

We’re looking for an organised and proactive Office Manager to support the delivery of hard and soft facilities services across multiple client sites.

This is a varied, hands‑on coordination role where you’ll help ensure services are delivered safely, consistently and to a high standard. You’ll work closely with clients, contractors and internal teams while coordinating a team of up to 20 employees and managing day‑to‑day facilities requirements.

Travel between sites will be required.

Key Responsibilities

• Coordinate day‑to‑day hard FM services, including planned and reactive maintenance, statutory inspections, utilities and contractors.
• Coordinate soft services including cleaning, reception, waste, pest control, workplace support and events.
• Lead, schedule, coach and performance-manage a multi-site team.
• Act as the main point of contact for facilities queries, work orders and escalations.
• Build strong relationships with clients and stakeholders and resolve issues professionally.
• Coordinate contractor access, permits, inductions, risk assessments and method statements.
• Maintain accurate operational, compliance and service records.
• Support audits, inspections and corrective actions.
• Monitor SLAs, KPIs, maintenance schedules, staffing, supplies and expenditure.
• Support purchasing, purchase orders, deliveries, invoices and inventory control.
• Coordinate site meetings, moves, events and business continuity activities.
• Promote strong Health & Safety, environmental and service standards.
• Identify opportunities to improve quality, efficiency and customer experience.

What We’re Looking For

We’re looking for someone with strong facilities coordination, people management and customer service skills.

You’ll ideally have:

• Fluency in Mandarin
• Experience coordinating facilities operations across one or more sites.
• Experience across both technical and workplace/soft services.
• Proven experience leading, scheduling or managing teams.
• Good understanding of Health & Safety, compliance, audits and contractor management.
• Excellent organisation, communication and problem‑solving skills.
• Experience using Microsoft Office and CAFM/helpdesk systems.
• Confidence working with KPIs, service data and operational reporting.
• The flexibility to travel between sites and respond calmly to changing priorities.
• A proactive, customer‑focused approach with strong attention to detail.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.